Security Officer - St James Retail Park

Purpose of the Role

To be a proactive and active presence and help ensure the smooth running of the Shopping Park during the day. To assist with all emergency situations when they occur, liaising with Savills management and the emergency services. The role also includes providing visible security cover to the Shopping Park, handling enquiries and concerns from tenants or the public, monitoring CCTV (by suitably trained and licensed staff) and controlling contractors to the Shopping Park.

Key Responsibilities

1. To work the hours and shifts in accordance with conditions of employment.
2. To undertake hourly patrols of the full Shopping Park, Car parks and Service yard areas as instructed by the RFM.
3. To regularly monitor the CCTV when not on patrol, paying close attention to all areas of concern.
4. To utilise a diester point system (where applicable) for all site patrols as instructed by the RFM.
5. To carry out any other duties in accordance with instructions issued by RFM.
6. To act as first point of contact to the tenants, frequently liaising with the tenants throughout each shift, whilst providing a proactive presence on the park.
7. To comply fully with the Health & Safety Policy for the Shopping Park.
8. To comply with their individual responsibilities to ensure that the requirements of the Regulatory Reform (Fire Safety) Order are complied with, in line with company policy and site procedures.
9. To ensure that the Rules & Regulations of the Shopping Park, Car parks and Service yards are complied with at all times.
10. Ensure that all incidents are recorded in the Daily Occurrence Log and all relevant incident reports are completed.
11. Ensure that contractors arriving and working on site adhere fully, to company and site H&S procedures and policies to ensure the safety of public and staff on the park.
12. Ensure that the Shopping Park and Car parks are a safe and pleasant environment.
13. To assist with enquiries from the public and the tenants if so as required.
14. To take a proactive approach to the day to day goings on of the park, including contractor management, defect reporting and checks of all areas of the park, maintaining regular reporting to the RFM.
15. To be aware of and abide by all rules, terms and conditions of the company.
16. Proactive management to ensure site looks pristine.
17. Ensure that all the tenants are using the radio system for security and intel purposes.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation.

Skills, Knowledge and Experience

Qualifications and experience:

Essential:

• Good English written and verbal communication skills
• High level of integrity
• 5-year checkable employment record
• Valid and Active SIA Licence – Security Guarding or Door Supervisor
• First Aid Qualified

Desirable:

• CCTV SIA licence
• Front line security experience

Working Hours - Saturday 08:00- 18:00, Sunday 09:00 – 18:00 plus holiday & sickness cover 

Salary - £12 p/h 

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Please see our Benefits Booklet for more information.