Night Shift Manager

Retail Night Shift Manager - Gatwick Airport - Salary £30,000 to £32,000 plus generous bonuses

About the Role:

Are you passionate about leading and inspiring a team to deliver exceptional service and operational excellence? We are seeking a Night Shift Manager to join our clients team at Gatwick Airport. In this role, you will be responsible for coaching and developing a team to drive cost-efficient replenishment and administration while upholding world-class standards and customer service.

Key Responsibilities:

• Enable the full potential of your team through continuous coaching and tailored development.
• Act as a role model to inspire the team to deliver individualised world-class service and standards at all times.
• Work as a key member of the management team to ensure the smooth daily running of the operational function.
• Recruit outstanding talent to promote our organisation as an employer of choice.

Scope:

• Work within a team of customer-facing and operational support leaders.
• Based airside in a medium or large terminal at Gatwick Airport.
• Lead a team of up to 20 members during shifts between across a night operation.
• Responsible for delivering administrative and replenishment-related activities, incorporating stock turnover and supporting the delivery of budgeted sales and cost targets.

Essential Skills:

• Passion for providing exceptional service, both internally and externally.
• Previous experience coaching, supervising, or managing a team in a retail environment.
• Proven ability to motivate and inspire people.
• Excellent interpersonal skills, with fluency in spoken English.

Desirable Skills:

• Enjoyment of fast-paced retail and operations environments.
• Ability to articulate the commercial direction of the business.
• Commitment to personal and team development.
• Confidence to communicate effectively with all levels in the organization.
• Ability to challenge the status quo and enable positive change.

Benefits:

• Competitive salary plus bonuses.
• Comprehensive training and development opportunities.
• Generous staff discounts.
• Free parking.
• Support for season tickets and discounted travel.

If you're ready to lead a team to success in a dynamic airport environment, apply now with your most up-to-date CV for the Retail Night Manager role at Gatwick Airport.

BBBH30633