Agents
Ref: 14733 Role: Agents Location: Leicester full time Salary: £23,000, increasing to £25,000 after success completion of probation plus up to £5k Bonus per year Are you a bubbly, talkative person who is comfortable talking to customers? Our client is a fantastic B2B Energy retail energy provider, providing energy and water to commercial businesses across the UK. Due to their continued growth, they are seeking Agents who are ready to learn the energy sector, it can be tricky, but you will be supported by an amazing team! In your role, you will be advising customers on their energy bills; mostly over the phone but also through email to inform customers about their payment options and arrangements. So, if you love to talk, are confident and want to be part a great team and learn something new all at the same time. APPLY TODAY! Responsibilities Focused - You have the drive and self-discipline to make high volume outbound calls and have great customer conversationsNegotiator - Using your listening skills and personality to achieve a win: win outcomeAssertive not aggressive - you will collect debts in a respectful and highly professional mannerGoal-Driven - You’ll relish hearing about how you're contributing to business successAchiever - You understand the difference between effort and successGreat communicator - Highly confident on the phone talking to customersMotivated and Resilient - You’re as happy working under your own steam on your own or part of a wider teamDynamic - You are results orientated. You make things happenTenacious - You do what you say you’ll do and you’re a stickler for detailReliable - You can be depended uponEnergetic - You’re on top of your game, always ready for the day ahead Benefits 24 days annual leave + bank holidaysHoliday buy - up to 5 additional daysTraining and development opportunities to Supervisory and Management positionsDay off on your birthdayEmployee Assistance ProgrammeAnnual salary reviewLearning and development opportunitiesEnhanced paternity, maternity, and adoption policiesTravel Loan Scheme3 days additional annual leave if you get married/civil partnership etc.Appointment allowanceLong service recognitionRefer a friend paymentCompany sick pay (subject to length of service)New modern facilitiesDeath in service and critical illness cover
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