Average Call Centre Advisor salary in the UK

Call Centre Advisor at a Fast-Growing Mortgage Business Location: Horwich Training : Full training provided and CeMap funded. Company Overview: We are currently seeking experienced Call Centre Advisor's to join a rapidly growing mortgage business located in Horwich. This business is well-established and has earned a leading reputation within the mortgage industry for its exceptional service. Job Responsibilities: As a Call Centre Advisor, you will play a crucial role in the success of the company. Your primary responsibilities will include: Customer Qualification: You will be responsible for qualifying customers for secured loan products. This involves engaging in conversations with customers and using relationship-building skills to understand their needs and financial situation. Initial Fact-Finding: You will be the first point of contact for customers, conducting an initial fact-finding process to gather essential information. This information will be used to assess the customer's eligibility and requirements. Lead Handover: After the initial fact-finding, you will pass the gathered details over to a qualified advisor who will further assist the customer in choosing the best equity release product. Key Requirements: The ideal candidate for this role should possess the following qualifications and skills: Some prior experience in a similar environment or outbound calling is highly desirable.You should be hardworking and capable of managing high volumes of work efficiently within a busy and fast-paced environment.Strong verbal communication skills and the ability to build rapport with customers are essential.Flexibility: You will work 40 hours per week on a flexible shift basis to accommodate customer needs. What We Offer: In return for your dedication and performance, we offer a competitive compensation package, including: Generous Basic Salary: You will receive a competitive base salary.Performance Bonuses: Financial rewards for high-performance achievements.Additional Perks: You will enjoy additional rewards and benefits for being part of a forward-thinking company. How to Apply: If you are an experienced Call Centre Advisor or Sales Executive looking for a rewarding opportunity in a growing mortgage business, we strongly encourage you to apply for this position. Join our high-performing team and contribute to our mission of providing top-notch mortgage solutions to our valued customers.

Call Centre Advisor (Permanent) Benefits: Competative Salary of £25,835.88Annual bonus scheme - 10% of salary Additional 10% evening shift pay 25 days annual leave plus 8 bank holidays Pension schemePrivate healthcareEmployee assistance programme and opportunity for professional development through our L&D function Location: Preston, Lancashire Salary: £25835.88 per annum Job Description: Job Duties: Handling inbound and outbound calls from customersProviding excellent customer service and resolving customer queries efficientlyUpdating customer information accurately in the databaseFollowing call scripts and guidelines to ensure consistencyMeeting call handling targets and KPIs Required Qualifications: Excellent communication skillsStrong problem-solving abilitiesAbility to work well under pressureGood attention to detail Education: Minimum of GCSEs or equivalent Experience: Prior experience in a customer service roleExperience in a call centre environment preferred Working Conditions: Office-based role in a call centre environmentShift work may be requiredFast-paced and dynamic work setting To apply for this position, please click apply below. Once your CV has been reviewed, someone will be in touch to disucuss the role in more detail. 

We are looking for an enthusiastic, and motivated Call Centre Advisor to join our driven and highly performing telephone sales team! An amazing opportunity… Joining an established team of call centre advisors, this is an exciting opportunity to change lives through distance learning, supporting individuals in choosing the right course for them! Full time:Permanent role, 37.5 hours per week, Start date ASAP Location: Solihull (Near NEC, B37) Salary: Inclusive of a basic salary of up to £24,000, depending on experience + excellent commission structure with potential earnings of circa £42,000 subject to achieving targets What you’ll get… Excellent commission structure, with an added revenue bonusMonetary and gift incentives recognising hard work and performanceAmazing social team eventsEnhanced annual leave allowance and opportunities for moreTraining and development opportunities What it’s all about… Using a consultative approach in dealing with warm sales leads through outbound calls to potential studentsAnswering inbound calls from potential studentsBuilding rapport with potential students to understand their needsAdvising on courses best suited to an individual and their goals What we need from you… Experience working towards, and able to meet team and individual targetsAre enthusiastic, driven and motivatedConfident in speaking to a variety of people on the telephone, with the ability to build rapportIdeally have experience in a telephone sales-based role, but not essential If you are interested in this Call Centre Advisor position, please contact us for more information Your CV will be carefully reviewed taking into consideration our expectations and criteria to meet the needs of the role, team, and the business. If you do not hear from us, unfortunately you have not been successful on this occasion. Due to GDPR, Bloom Connections will not be able to retain your personal information, unless you have registered with us.