Average Credit Specialist salary in the UK

Company Description Here at esure, we’re no strangers to change. As one of the industry leaders in the insurance business, striving to become a world class digital insurer, we’re getting ready for more. It’s creating great new opportunities for innovative and talented industry professionals to join us at a pivotal point in our development. Job Description We are currently recruiting for a Credit Hire Specialist to join our team on a permanent basis. As part of the wider Claims function, the Credit Hire Specialist is responsible for managing a caseload of credit hire claims, and supporting the team and department in achieving key performance targets.What you will do: Provide our customers with fantastic and fair customer service.Handle Claims in accordance with best practise guide and regulatory requirements.Adhere to the legal and regulatory framework in accordance with the relevant bodies.Complete exception & audit controls within agreed timescales.Comply with internal esure policy and procedures, and comply with external best practice and legislation, e.g. equal opportunities.Work collaboratively with your team and wider business to achieve the best outcomes for esure and our customers.Work with your team leader group to achieve proactive quality file handling. Qualifications What we are looking for: Existing knowledge of claims or processes within claims would be beneficial.The ability to effectively communicate with customers and third party representatives.The ability to collaborate with individuals from all areas of a business.Excellent organisational and planning skills. Ability to prioritise, multi-task and manage your own time effectively whilst working to tight deadlines.The ability to demonstrate quality claims handling with a clear understanding of the need for reserving accuracy on all claims.A passion for spotting market trends & potential strategies that can support the department. Additional Information Why choose us? This is your opportunity to be at the forefront of our game-changing journey and be part of something truly special! And to top it off, here are some perks to life at esure… A competitive salary that recognises your skills and potentialA bonus scheme that celebrates your contribution to esure’s successDiscounts on our insurance products, for you and your family25 days annual leave, plus 8 flex days to be taken as and when suits youBenefits just for you: our hub – My Benefits Box – is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances.Grow your career with us: whatever your goals, we’ll support you with hands-on training, mentoring, a LinkedIn Learning licence, access to our exclusive Academies, regular career conversations, and expert partner resources from the likes of Women in Data and Women in Tech.Join our communities: our networks give you the chance to connect, learn and share with like-minded colleagues across the business – for work and play. So, it’s no surprise our people consistently rate ‘making friends at work’ one of the highest scorers in our colleague engagement surveyMore flexibility for you: we’re a proud supporter of the ABI’s Make Flexible Work campaign and welcome you to ask about the flexibility you need, whether it’s part time, job sharing, or compressed hours. Our hybrid working approach also puts you in the driving seat of how and where you do your best work.Live a healthy lifestyle: we offer lots of support, so you feel like the best version of yourself – like specialist advice through our employee assistance programme, wellbeing classes, access to the My Health Advantage app, our Big Team Challenge, and learning sessions on topics like menopause.A helping hand to do your bit for a greener and safer world: driving good in the world couldn’t be more important to us. That’s why we encourage colleagues to use volunteering days to support their local communities and have lots of initiatives to help you live a greener lifestyle.Everyday appreciation: praise from your colleagues means the world! Our social recognition tool makes it easy to give colleagues the praise they deserve, and you could even be shortlisted for a company-wide ACE Award. We understand some people may not apply for jobs unless they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure we would love to hear from you.

Are you a detail-oriented individual with a passion for finance and a knack for problem-solving? We're seeking a Credit Control Specialist to join our clients team in Birmingham (B45) and play a pivotal role in managing our financial health. Role: Credit Control SpecialistLocation: Birmingham (B45)Salary: £28,000 per annumWorking Pattern: Full-time, Hybrid Key Duties: Chase outstanding debts via phone, email, and letter, maintaining a professional and courteous approach at all times.Assess and manage credit risk, making informed decisions to protect company interests.Monitor customer accounts and implement payment plans where necessary to ensure timely payments.Liaise with internal departments to resolve billing queries and disputes promptly.Maintain accurate records of all communications and transactions related to credit control activities.Produce regular reports on debtors' status and aging analysis for management review. About You: Experience: Previous experience in credit control or a similar financial role is preferred, but we also welcome applications from motivated individuals with a strong desire to learn.Communication Skills: Excellent verbal and written communication skills are essential for effective interaction with customers and colleagues.Attention to Detail: You have a meticulous eye for detail, ensuring accuracy in all aspects of credit control procedures.Problem-Solving Ability: You thrive in resolving issues and finding innovative solutions to complex credit-related problems.Team Player: While you can work independently, you also excel in a collaborative team environment, contributing positively to team goals. Why Join Us? Career Growth: They offer opportunities for career advancement and professional development, supporting your growth within the company.Positive Work Environment: Join a supportive team where your contributions are valued, and your efforts are recognized.Competitive Salary: Enjoy a competitive salary package along with additional benefits. If you're ready to take the next step in your finance career and make a positive impact, we want to hear from you! Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself

Collections Specialist Location: Northwich (Hybrid Working) Duration: 6 months (Likely to be extended) Pay rate: £13.33 per hour PAYE Job Minimum Requirements: Performs a variety of routine and some non-routine clerical/accounting/customer service functions in accordance with standard procedures in one or more of the following areas: general accounting, accounts payable, accounts receivable, credit and/or collections. Contacts other departments, customers and/or outside agencies to resolve problems and resolve open issues. Operates a personal computer and appropriate software packages or its equivalent. Primary Objectives: • To recover all funds invoiced to clients within the terms and conditions set and within the boundaries of the policies set by the company and within the law of the land. • To reduce the DSO and aging provisions in place to optimise cash flow and profit for each entity within your remit. • Manage the reduction and allocation of payment and credit notes on ledgers. • To effectively manage the sales ledgers under specific market, following the processes in place. Achieve cash targets and aging charges reduction as set for each month. • Provide forecasts as required; Report on monthly progress on activity and to highlight areas of concern within to the collection manager. • Aid where required for the Collection Manager Objectives: • In collaboration with field Associate may act as an additional contact to client. • In collaboration with field Associate may negotiation settlements with client. • Consult with customers to resolve complaints. • Consult with customers to verify financial and credit transactions • Assists in financial analysis of credit data and financial statements to determine the degree of risk involved and extend credit facilities according. • Assist in the assessment and decision making on release of orders on delinquent or disputed accounts. • Legal review of delinquent accounts • Processing of court papers and documentation within the UK Court system. System / Process Tasks: • Incoming / Outgoing calls – Communication with customer, sales teams and management • Incoming/ Outgoing Emails – Communication with customer, sales teams and management • Maintain good standards of system operation & data quality • Maintain accounts within both the Sap and GetPaid systems. • Identify and highlighting and escalate disputed invoices to dispute resolution team • To drive resolution of disputes in a timely manor • To manage disputes from within GetPaid system • To manage notes and chasing records thought the GetPaid system • Highlight allocation requirements to AR team • Request refunds in accordance with company policy. • Request write offs, when debt becomes unrecoverable. • Request write backs in accordance with company policy. • Request Remits for payments received • Provide Copy documents • Forecasting • Account Trouble shooting Candidate requirements: • Is required to have basic working knowledge of Microsoft Office, including Excel, Word and outlook. • Is required to have a standard efficiency with Numeracy and English Literacy. • Is required to have an aptitude toward credit management.