Average Customer Administrator salary in the UK

Job Overview Office based This is an exciting opportunity to be part of a Commercial retail supply environment and join a small but productive team, where you will be an integral member. This is a varied position that offers administrative support to the National Accounts team who look after our retail customers. The role requires good organisational skills, the ability to help manage multiple concurrent tasks to achieve deadlines and a keen eye for detail. This role requires someone with energy and enthusiasm to join our team and help us deliver for our 'household name’ customers. You will need to learn our customers’ ranges and business, be able to help support our Account Managers, and be responsible for offering administrative support to help achieve the team’s financial sales targets. A big part of the role is developing relationships with our customers to help ensure that we’re supplying product ranges to meet their needs. You will be working on tasks to ensure new product additions are listed and successfully launched on time. The successful candidate will be highly organised with good administration and IT skills, you’ll be a confident communicator and able to build rapport with both customers and colleagues. Key Responsibilities Support with admin tasks as required, for example, raising customer orders onto the system, product setup for online customers, organising meeting preparation, help with showroom preparation, organising travel, attending meetings and taking follow up notes.To support development projects through our internal processes to meet customer expectations, ensuring timely and complete communication and information for all supporting departments.To manage product lifecycle with our Supply Chain team and the customer, this will involve implementing new product selections, ensuring we deliver to the required lead times and maintaining stock to support salesEffective data management especially the input, accuracy and maintenance of complete pricing and customer dataCo-ordinating product samples as they arrive, ensuring that they go through all the different departments design checks, testing, photography and then showroom - or sent direct to customer.Support the National Accounts team in responding to ad hoc customer enquiries Experience: Proficient in ExcelAble to multitask across different projects and tasksGood working knowledge of Microsoft packages - experience of Microsoft Navision is an advantageExceptionally high standards with meticulous attention to detailExcellent communication skills (both written and verbal)A self-starter with a positive, enthusiastic 'can do’ attitude and a down to earth approachable mannerA problem solver with the ability to assume responsibility and act on own initiativeA flexible team player with the ability to work proactively

Customer Service AdministratorNorthamptonMonday – Friday 9am-5pm (30 min break)£12.82 per hourTemporary OngoingOur clientWe are currently recruiting on behalf of our highly esteemed and reputable client based in Northampton who are seeking a Membership Experience Advisor to join their team on a full time. The successful candidate will have an enthusiastic and positive approach with excellent communication skills. Within this role, the postholder will be required to provide general sales and sales administration support. You will ensure members gain value from their subscriptions.In return, our client can offer a vibrant and friendly working environment. Responsibilities Contact members by phone or email to promote services, products, and events regularly to keep them engaged and ensure they renew their membership.Respond to member inquiries promptly and professionally, directing them to appropriate colleagues when needed.Maintain accurate customer records.Help manage customer accounts to increase revenue and maintain satisfaction.Stay connected with clients to ensure their needs and our services are well understood within the organisation.Identify client needs and create proposals to address them effectively.Collaborate with internal teams and sales members to boost revenue.Occasionally attend events or meetings as needed.Support Regional Sales Executives by scheduling appointments and preparing for sales calls. The candidate Familiarity with membership organisations.Previous business-to-business work experience.Driver's license required.Telesales experience preferred but not mandatory.Sales or customer service experience, mostly via phone.Strong organisational skills with attention to detail.Proficiency in Microsoft packages, particularly Excel.Self-motivated and goal-oriented team player.Excellent verbal communication and problem-solving skills.

We have an exciting opportunity for an experienced Customer Service Administrator to join a well established company based in Portslade. Your role will be varied from handling the telephone to liaising with Customers and Suppliers, along with order processing and other general administration duties. Job duties of a Customer Service Administrator are as follows: Raising quotesCommunicating with customers over the telephoneDealing with enquiriesLiasing with Suppliers, Customers and other departments within the businessOther ad hoc duties Skills and experience required: Previous Customer Service experienceStrong IT skills such as Excel, Outlook, etc…A keen eye for detail and excellent time keepingStrong communication skills both written and verbally Company benefits: 25 days holiday + bank holidaysPerformance related bonusOnsite training This is a fully office based role in Portslade working Monday to Thursday 8:30am to 5pm and finishing at 4pm on Fridays, paying a salary of up to £30,000 dependant on experience. Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.