Average Customer Analyst salary in the UK

CUSTOMER ANALYST £40,000 - 50,000 REMOTE An opportunity to develop customer analytics in a rapidly growing team within a well known UK brand. THE COMPANY A leading retailer in the UK focussed on using customer data to the best of their ability. With a large customer base the opportunity to develop how customers receive the brand is huge and they are growing teams all across the business to make this happen. THE ROLE As a Customer Analyst, you will lead on insight generation into who the customers are and how to better improve their experience. More specifically you will have to: Use SQL to understand and breakdown large sets of data to extract impactful insights on customer lifetime value, customer churn and retentionSegment customers through data modelling and deep dive analysis, allowing for targeted marketing and a more personalised customer experience Provide insights to senior stakeholders across the business on who the customers are and how you can engage them Run a series of A/B tests to understand the customer journey and decrease drop off YOUR SKILLS The successful candidate will have the following skills and experience: An expert in SQL and ideally an understanding or willingness to learn Python Good knowledge of customer analytics and KPI's such as CLV, retention and loyalty Confident providing insights to high level senior stakeholders and conveying complex tech terms in digestible jargon THE BENEFITS £40,000 - 50,000 annual salary, competitive benefits and flexible working. HOW TO APPLY Please register your interest by sending your CV to Gerard Matthews via the apply link on this page.

Customer Account Data Analyst required for growing Central Chichester based Company. Salary £24,000 DOE plus annual bonus of £2,000 p.a.22 days holiday + BH rising after 3 years of service to 24 days and 27 days after 5 years, many benefits and committed training, support and development.Hybrid working - home and officePensionHealthcare cash planLots of incentive schemes/rewards Responsibilities For Customer Account Data Analyst Validating the data inputted for each of your clientsAnalysing this data to ensure that it is correct, assessing whether there are any anomalies, trying to ascertain if there is any way the company can assist the client in money-saving opportunitiesLiaising with clients in terms of their data/billing informationProduce reports for clients as per their cycle requirementsClose liaison with Account Managers of your client baseLiaison with technicians/technical team regarding client analysis findings that may require further investigation Candidate requirements: Exceptional IT skills especially excel and working with large amounts of data Excellent numeracyAn aptitude for, and an enjoyment of analysisExperience of using Excel (and the aptitude to upskill)Able to follow processHighly organised and accurate Strong customer service/communication skillsAbility to work in a pressurised environmentUse of own initiativeConfident and professionalResilient with an excellent work ethicTeam spirited yet can work independentlyStrong IT skillsAccurate and thorough with own workloadSelf-motivated with a can-do attitudeExcellent time management skills We are looking for a confident, analytical and motivated person to join an amazing company in Central Chichester. The position of Customer Account Data Analyst is a very detailed, busy, analytical and customer focused role; working with large amounts of data and a variety of key customers. An office-based position working with a lovely bunch of people. Informal culture with a high level of professionalism. Impressive client base and a company who are looking to invest long-term in their new recruit.

CUSTOMER ANALYST UP TO £50,000 + BENEFITS LONDON This leading retailer is looking for their next Customer Analyst to work across within a large data team of all disciplines. As a Customer Analyst you will be making sure that this company retains it's prestigiousness from both new and existing customers, whilst ensuring the brand stands out from its competitors staying ahead of the trends. THE COMPANY As a Customer Analyst in this company, you will be working in the wider analytics team that covers four key areas. This is a fantastic opportunity to help drive optimisation and growth by delivering customer-based insights and strategies whilst working in the companies fast-paced environment. This companies existing love for fashion coincides with empowering individuality, and as a Customer Analyst you will be driving both strategic and tactical needs whilst growing your technical skills amongst a team of talented analysts. THE ROLE As a Customer Analyst, you will have an outstanding opportunity to help take the business to the next level. To be successful, you will be highly numerate and be excited to solve problems involving big data, numerical interpretation, consultation of marketing leads, and translation of insights into real solutions based on the company's objectives. More specifically you can expect to be involved in the following: Analysis that drives strategic decisionsSetting and analysing key metrics across acquisition, retention, lifetime value, churn and campaign roUnderstanding and report on the drivers of business performanceAdvocating test and learnCreating hypotheses and assumptions, quantifying and challenging throughout YOUR SKILLS AND EXPERIENCE The successful Customer Analyst will have the following skills and experience: Experience working with Customer DataWorking ability to work with both SQL and ExcelKnowledge of Python, R or similar is desirableHigh attention to detail with confidence in dealing with ambiguityGood problem-solving skills whilst being proactive, approachable and flexibleExcellent written and verbal communication skillsSuccess in providing analytics in areas such as customer insights, CRM analytics, channel analysis, attribution, etc. THE BENEFITS The successful Customer Analyst will receive a salary of up to £50,000 as well as an extensive benefits package. HOW TO APPLY: Please register your interest by sending your CV to Dylan Butcher via the Apply link on this page.