Average Customer Executive salary in the UK

Red Recruitment is recruiting a Customer Experience Executive in Macclesfield to join our client, the largest retailer of used motorbikes in Europe. This role will involve you providing an excellent customer experience to all customers. The salary for this position is £27,000 per annum. Benefits and Package for a Customer Experience Executive: Salary: £27,000 per annumHours: 41 hours per week, 5 days per week including every other SaturdayContract Type: PermanentLocation: MacclesfieldNetflix membershipThe Dining Group discount cardGymflex benefitGroup life assurance 4 x salary15% staff discountPension schemeCycle to work schemeHealth care and wellbeing benefitsEnhance maternity and paternity leave Key Responsibilities of a Customer Experience Executive: Providing an exceptional customer experience through all stages of the customer's journeyEnhancing customer experience in order to deliver exceptional customer satisfactionOwning a customer through the entirety of their issue to ensure a smooth resolutionUnderstanding GDPR and other relevant policies and how this impacts our customersResolving all customer questions and queries via phone and email within set SLA's Key Skills and Experience of a Customer Experience Executive: Great problem-solving and solution-focused approach with a "can do" attitude is requiredBeing a proud and passionate ambassador of the business and their valuesA confident approachExcellent communication skills is requiredA passion for motorbikes is advantageous but not essential If you are interested in this position and have the relevant experience required, please apply now! Red Recruitment (Agency)

The Role: Client Services Account Executive £25,000 - £30,000 Southend Based. Are you looking for an employer who values the work that you do, and one who will invest time in your long-term development? If so, please read on… We are looking for a confident communicator with a Customer Service background in Print or Marketing to join a well-established design and print organisation in the city of Southend on Sea, Essex. Why apply? You will be joining a well-established business specialising in the design and production of high end direct marketing material, including complex print projects for a growing range of blue-chip clients. What’s more you will be fully supported by a long serving team of experts who are passionate about what they do. In a nutshell, your next move could be the best career move you have ever made. The Package Full-time role, 37.5 hours P/W, Mon-Fri 09:00-17:30Salary is negotiable subject to experience and starts at £25,000 - £30,00020 days holiday in the first year increasing to 25 days in year twoPrivate pension with 3% and 4% contributionFull training and supportA great place to work with a long serving teamFree parkingFree refreshmentsLong term career opportunityNo micromanagement! We are looking for: We want an enthusiastic Customer Service Account Executive to join the existing Client Service Team. Someone who is personable and punctual with the ability to work under pressure. You will also need excellent communication skills as you will be responsible for the first line management of your own key accounts and the associated administration via print related software called Accura (training will be provided). Please note we are ideally looking for someone with a knowledge of the print or marketing industry. What you will be doing: Providing accurate estimates for new enquiriesLiaising with the production team providing feedback on delivery times to your clientsGiving clients practical advice to help promote the company’s services whilst offering best valueAdministrate and process client requirements and produce detailed job/production sheets, overseeing the progress of the design and print journey from inception to deliveryOrdering of materials to compliment the production processPrepare completed orders for invoicingBuilding consultative relationships with your clients based on knowledge and trustHelping the Customer Service Team and Managers as needed (be a team player) If you are interested in finding out more about this excellent opportunity, please apply now!

my client is a a premium private luxury developer, that are dedicated to creating exceptional living experiences. We are seeking a Customer Relations Manager to ensure their clients receive unparalleled service from the point of exchange to handover. Job Description: As a Customer Relations Manager, you will be the key point of contact for customers, ensuring a seamless and enjoyable experience during the final stages of their home buying journey. You will oversee the process from contract exchange through to the handover of their new luxury home, providing exceptional support and service. Key Responsibilities: Act as the primary contact for clients from exchange to handover, addressing all inquiries and concerns promptly.Coordinate with internal teams (construction, design, legal) to ensure timely updates and progress reports for clients.Organise and conduct site visits and walkthroughs with clients.Manage the scheduling and execution of final inspections and handovers.Ensure all client documentation and contracts are complete and accurate.Provide personalized service to meet the unique needs and expectations of each client.Handle any issues or complaints, ensuring quick and satisfactory resolutions.Maintain detailed records of client interactions and transactions.Continuously seek to improve customer service processes and enhance client satisfaction. Qualifications: Proven experience in customer relations or client management, preferably in luxury real estate.Exceptional communication and interpersonal skills.Strong organisational skills with attention to detail.Ability to manage multiple clients and projects simultaneously.Problem-solving skills and the ability to handle difficult situations with grace. The Details: Up to £42k basic + yearly bonus.Site based role, Monday- Friday. Progression opportunities.Pension contributions, private health care. If you are interested then please apply with your CV, I look forward to hearing from you!