Average Customer Planner salary in the UK

Planner Location: Food Alert Office/Flexible Remote.Working hours: 37.5 hours Reporting to: Planning Manager Purpose of the role * To co-ordinate and plan consultant diaries * To manage and co-ordinate Group client audit scheduling Key duties, responsibilities and objectives * To manage designated Consultant diaries.* Booking audits, whether announced or unannounced to the client in designated Consultant diaries, ensuring that billable targets are consistently achieved. * Booking of set-up visits and/or other reactive visits to client premises such as AFP investigations, consultancy support etc. * Co-ordinating the management of group client audit scheduling, ensuring that all audits are booked within agreed calendar dates. * Amending or adjusting diary entries as and when required to meet Client or Consultant requirements. * Developing a good working relationship with designated Consultants and liaising with them to ensure that diaries are appropriately and suitably managed. * Advising the Planning Manager/Operations Director of any no-show or no-access events for their dedicated Consultants. * Working as a team player within the Planning Team, assisting other members of the team on an as and when required basis, including providing cover for other Planning Team members during periods of annual leave/sickness. * Monitoring the Planning Inbox and responding to client queries within a timely manner as detailed in Planning Procedures. * Following Planning Team operational procedures at all times. Responsible for * Management of relationships with designated Consultants* Management of designated Consultant diaries* Booking of audits, set-up visits, consultancy sessions any other client site visits* Liaising with group clients and managing audit schedules Person Specification Experience Working in a scheduling/planning role, preferably within the catering and hospitality environment Personal Competencies * A strong customer focus and excellent relationship-building skills * Strong process analysis skills, with a focus on optimising service provision. * Excellent interpersonal skills.* Strength of character and the ability to achieve positive change. * Ability to work as part of a teamWillingness to learn and develop Specific Knowledge * Proficient in the use of MS Office applications* Knowledge of the food safety and health and safety environment, * Health & safety related qualifications are beneficial Hit Apply now to forward your CV.

Repairs Planner / Scheduler - Social Housing Repairs & MaintenanceTemp-Perm position Based in Birmingham£26,000 per annum Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! We are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This is a full time, temp-perm position. For this role, it's desirable for you to have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with having excellent time management and communication skills. Planner / Scheduler Responsibilities: Managing calls on systemManaging operatives diariesGeneral administrationPlanning repairs and maintenance requests to the relevant operativeEnsure trade skill sets and location parameters are working effectivelyLiaising with operatives, tenants and the ClientDocument Control - Ensure worksheets are received and checkedWork towards individual and client KPI'sDeal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance worksTracking and monitoring to completionLiaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedulesOrganisation of external supply companiesEnsuring all trades are readied and present on-site and works completed in-line with committed client completion datesBe able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now or call Meg on !

Transport Planner - Planner / Routing This rapidly expanding, professional organisation are looking for a highly motivated, positive planner to work within operations. The successful candidate will play a crucial role in planning and optimizing transportation operations, ensuring efficient route planning for approximately 17 - 20 heavy delivery vehicles using inhouse software. This is a fast moving industry, and the organisation are growing due to the service and delivery offered to their customers, which is first class. Previous experience within routing and planning is essential however industry background is open. Good geographical knowledge is essential, especially in London and the home counties. Having a professional and approachable attitude is also key as you will be working closely with the team of drivers, and will also be working closely with the Sales team. Personal profile Experience within routing and planningStrong attention to detailGood geographical knowledge of London and home countiesHighly organised and methodicalExcellent written and verbal communication skillsMust have flexibility, able to adapt to last minute changes and deadlinesCan work well as a teamHave a problem solving mindsetCompetent IT skills, Microsoft and routing software Hours are 8-5pm, however you will need to be on call from 7.30am, taking calls and queries from your team. Superb opportunity to work with market leaders. Please send your CV today