Average Desktop Support salary in the UK

Desktop Support Specialist - Financial Services - London - Up to £35,000 Robert Half have partnered exclusively with a leading financial services firm that specialise in offering tailored solutions to it's clients across multiple products, including cash equities, ETFs, and vanilla/exotic equity derivatives. With offices across the globe including London, Paris and Israel with a further site opening in New York they pride themselves on their commitment to technology and rely on a talented team of IT professionals to support their operations. They are seeking a motivated and skilled Desktop Support Specialist to join their dynamic IT team. As a Desktop Support Specialist, you will play a crucial role in providing technical assistance and support to internal users on a 1st and 2nd line basis. You will work closely with a small team of IT professionals to ensure the smooth operation of desktop systems and related technologies within our organisation. Key Responsibilities: - Provide first and second line technical support to internal users, resolving issues related to desktop hardware, software, and peripherals. - Troubleshoot and resolve issues related to Azure, Azure AD, and Office 365 applications. - Assist with basic networking issues including connectivity, DNS, and DHCP. - Support market data systems and applications used by traders and analysts. - Install, configure, and maintain desktop operating systems and software applications. - Perform hardware and software upgrades as needed. - Maintain accurate records of technical issues and resolutions using ticketing systems. - Collaborate with other IT team members to escalate and resolve complex technical issues. - Assist with IT projects and initiatives as assigned. Requirements: - Proven experience in a desktop support role, preferably within the financial services industry. - Strong technical skills in Azure, Azure AD, and Office 365 administration. - Basic understanding of networking concepts and protocols. - Experience supporting market data systems and applications is highly desirable. - Excellent troubleshooting and problem-solving skills. - Strong communication and interpersonal skills, with the ability to interact professionally with users at all levels of the organisation. - Ability to work effectively both independently and as part of a team. - Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate or CompTIA A+ are a plus. Benefits: - Competitive salary and benefits package - Opportunity for career growth and advancement within a leading hedge fund - Exposure to cutting-edge technologies and systems - Dynamic and collaborative work environment Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself

Company Description We foster diverse perspectives and embrace innovation to help our clients navigate the uncertainty of capital markets. Through high-quality research and diversified investment services, we serve institutions, individuals, and private wealth clients in major markets worldwide. Our ambition is simple: to be our clients' most valued asset-management partner. Job Description Summary We seek a London-based End User Technology Analyst to join our EMEA End User Technology Team in Global Technology & Operations (GTO). Role Description The End User Technology Analyst is a key role for our firm providing the delivery and support of end user and workspace technology to our staff across EMEA offices. The successful candidate will be expected to build strong relationships with the business staff and management, acting as a trusted advisor for technology solutions as well as providing ongoing training to increase awareness and adoption of technology. This is a client-facing role which will have daily interaction with business and technology staff, including executive management. Key job responsibilities include, but are not limited to Act as a partner, trusted advisor and relationship manager for our business users, serving as the face of enterprise technology. This is business unit and/or location aligned and partners with the global technology management. Partner with product management, engineering?teams, and business aligned technology teams, providing feedback on products and services and engaging when new solutions are requested. Manage customer expectations and client experience in relation to consumption of enterprise technology by levering quantitative metrics, soliciting and analyzing client feedback, with the goal of providing superior service across our technology product offerings. End-user technology subject matter expert, understanding the product portfolio and how to support them. Ownership of all incident tickets and service requests for the business and/or location the candidate is aligned too. This includes the logging, review and escalation of incident tickets and problems, updating of knowledge articles, and facilitation across technology teams. Drive product training and adoption efforts; conduct end-user training, new hire training, host Tech Bar. Overall owner of?the new hire experience (setup, applications, on-boarding, training, etc.). Leads planning and buildouts of workplace technology for new offices, as well as regular move, add and change activities. Owns hardware procurement, disposal and asset management, including the regional equipment loaner programs. What makes this role unique or interesting? The successful candidate will be business-aligned and will have the opportunity to interact with all aspects of the business and technology. They will gain a thorough understanding of how technology impacts our business and contribute to the products and services that improve the business experience. The technology organization is highly collaborative and end user technologists are empowered and encouraged to be involved in discussions with engineers and application owners to work together on technology solutions. Qualifications, Experience, Education Bachelor's degree preferred. 5 years related experience is preferred.? Proven track record of supporting demanding and high energy users. Skills Strong interpersonal and communication skills. Strong business and technical writing skills. Demonstration of strong verbal and written communications skills in a corporate environment. Strong presence and presentation skills. Strong executive presence and high energy. Special Knowledge Strong understanding of IT Service Management practices, experience in using ITSM programs and the use of ServiceNow. Excellent troubleshooting, technical & creative problem-solving and analytical ability. Knowledge of Windows capabilities e.g. folder redirection, roaming profiles, distributed file system (DFS), permissions and shares. Strong knowledge of Windows 10 and 11 operating systems. Strong knowledge of Apple and Android mobile devices. Knowledge of Microsoft Active Directory and Active Roles interface. Knowledge of Cisco desktop phones and features. Salary £55,000 - £65,000 including bonus and benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself

CONTRACT DESKTOP SUPPORT ENGINEER - DV CLEARED BRAND NEW JOB OPPORTUNITY AVAILABLE WITHIN A LEADING NATIONAL SECURITY COMPANY FOR A DESKTOP SUPPORT ENGINEER WITH DV CLEARANCE Contract opportunity for a Desktop Support EngineerLeading National Security companyMust hold Enhanced DV security clearanceFlexible day rate depending on experienceMinimum 6 month contractCentral London basedTo apply please call / or email WHO WE ARE? We are recruiting a Desktop Support Engineer to work with a leading national security company in central London on a contract basis. Due to the nature of this client you will need enhanced DV clearance. You will be working at National Security level and will therefore be required on-site at least 4 days per week. WHAT WILL THE DESKTOP SUPPORT ENGINEER BE DOING? You will be part of a company that supports the UK Government at National Security level in their IT/Communications support and will play a pivotal part in making sure these systems never fail. WE NEED THE DESKTOP SUPPORT ENGINEER TO HAVE…. Current Enhanced DV clearanceDeal with new device requests via the service management toolVarious equipment installations and upgradesIssue, update and close guest access tokensBe on hand to deal with customer queriesManage device stock, repair any faulty equipment and return broken equipment TO BE CONSIDERED…. Please either apply by clicking online or emailing me directly to For further information please call me on or . I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to connect with me on LinkedIn, just search Dominic Barbet. I look forward to hearing from you. CONTRACT DESKTOP SUPPORT ENGINEER - eDV CLEARED KEY SKILLS: DESKTOP SUPPORT / SUPPORT ENGINEER / DESKTOP SUPPORT ENGINEER / 2ND LINE SUPPORT / 1ST LINE SUPPORT / DESKTOP ENGINEER / DESKTOP SPECIALIST / DV CLEARED / DV CLEARANCE / DEVELOPPED VETTING / DEVELOPED VETTED / DEEP VETTING / DEEP VETTED / SC CLEARED / SC CLEARANCE / SECURITY CLEARED / SECURITY CLEARANCE /