Average Engineering Administrator salary in the UK

An established, friendly maintenance company are currently looking for an Administrator. The Administrator role involves assisting with the organisation of Engineers, liaising with customers, organising and logging routine inspections and emergency callouts alongside all general office administrative functions. £25,0008.30am - 5pm or 8am - 4.30pmOffice based role25 days holiday and company pension schemeParking on-site Administrator responsibilities: Taking inbound calls from customers and logging these using the in-house databaseArranging and co-ordinating call-outs for Engineers, ensuring maximum efficiency in terms of time and distanceRaising required paperwork on behalf of the EngineersLiaising with customers to ensure that works are completed on time and to a satisfactory levelRaising purchase orders with third party vendorsRegularly updating the status of inspections/call-outsCompiling weekly and monthly reports for management and monitoring the service reportCompleting quotations for repair works and invoicingSourcing equipment from suppliersDealing with website enquires as requiredFollowing up outstanding overdue paymentsCarrying out all general office administration duties including monitoring the in-house email inbox, scanning and document control Administrator required skills/competencies: Excellent interpersonal and communication skills both written and verbalProficient with Microsoft Office including Excel and WordTeam player with the ability to work on their own initiative Apply today!

We are looking for an experienced administrator to support the repair works. You will have experience of managing multiple workflows, strong organisational and communication skills. Process orders, provide coasting quotations, liaise with customer and engineers. You will be part of a wider team responsible for the end-to-end repair process. The company is a leading global manufacturing company, offering full training, hybrid working, full benefits package and a 37.5 hr working week, pension, Contributory pension, Free office parking EV charging available, well-being service and Modern office and facilities. Great company culture truly values their staff with very high staff retention. Job role: Assist to Prepare Repair Quotations.Process received POs; issue order acknowledgementOrder parts as required; log stock into Protean and receipt parts on deliveryAssist to request labour from Service Co-ordinator and ensure works completed promptly; keep customers informed of progress and on completionAssist to ensure completed jobs are closed, ready for invoicing Provide cover for Service Co-ordinator when required Requirements Ability to communicate with mobile engineers to understand what is requiredWork from own initiative with minimum supervisionAttention to detailAbility to work to deadlines under pressure to make sure customers receive quotations promptly and works are planned efficiently.Communicate precisely both in writing and verbally, with team members and customersWork as a team member within a modern office; and with a team of remote engineers UK wide.Competent in the daily use of Microsoft Office/Teams.Communicate with customers etc.

Administrator My client, based in Welwyn Garden City, are looking for an experience administrator with good customer service skills to join their team. This is an ambitious and growing business, and you will become a valued member of the operations and projects team. We are looking for a highly focused individual who is self-motivated with a proactive and customer focused attitude. As well as project work, you will be answering calls and emails and assigning jobs to engineers so confidence using the telephone will be important. Full training will be given so it is more important that you have the drive and the right attitude to succeed in this fast-paced role. Administrator duties include: Answering emails and telephone calls from both customers and internal colleaguesAdministrating job reports from the field engineersSupporting the Project Team with project workResponding to reactive works in a proactive way and assigning jobs to the engineersWorking closely with the account managers to provide a high level of customer service to all accountsUtilising the client's SaaS software packages (Training will be given) Responsibilities of the Administrator: Good level of Excel skillsExpertly handle all contact with our customers via telephone and emailDeliver an unrivalled customer experienceA positive, proactive and customer focused attitudeAn ability to manage and prioritize your workload in a fast-paced environmentWillingness to learn new systemsBeing able to use your own initiative when completing day to day tasksExcellent time management skills enabling to meet all set deadlinesComfortable Using all Microsoft Office programmesHighly organised Full training will be given, with additional training and career progression for the right candidate. Perks and Benefits Competitive salary with full trainingFree parkingPension Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in.