Average Help Administrator salary in the UK

Help Desk Administrator £25,000 - £28,000 We are excited to be working closely with a lovely company based in Watford, they are looking forward to bringing on board a new Help Desk Administrator! Do you have previous admin experience? Are you super organised? Do you have strong communication skills? Are you able to work towards deadlines? Do you have a positive can do attitude? If this sounds like you… APPLY TODAY!! Help Desk Administrator Duties: Scheduling engineers on a CRM systemLogging and closing off any requestsInvoicing all chargeable callsAttending meetingsMaking sure customer queries are dealt withCreating quotations in a timely manner Help Desk Administrator Benefits: Onsite parkingAnnual leave which increases with serviceTeam eventsUpbeat and vibrant working environment

Carbon 60 is looking to recruit a Help Desk Operator for its leading Facilities Management client based in Eastleigh. This is a fixed term contract until February 2025 Pay rate is £25200pa pro rata Working hours are 7.00am to 4.00pm or 8.00am to 5.00pm Monday to Friday Job Purpose:To assist and manage all aspects of the Helpdesk systems required by. This includes Planned Preventative Maintenance (PPM), Reactive Works, and Project Works in accordance with the client's Facilities Services requirements. The requirement to communicate clearly with other personnel and departments and win the commitment of others to achieving high levels of operational performance.Principal Accountabilities To receive and action direct telephone, email requests for service in accordance with the Help Desk procedures, answering calls in a professional and personable mannerTo monitor and record the response of the Technicians to Help Desk requests To control the administration of Planned Maintenance systemTo control the administration of sub-contractors and suppliers in accordance with standard procedures To monitor the operation of the out-of-hours telephone answering service To receive and make welcome all visitors to site ensuring they are correctly hosted The overall operational output and performance of the Help Desk facilityTo compile and distribute data relating to utilities, maintenance work and operational costsTo carry out all reasonable tasks that may be requested from time to time Candidate Profile Proven experience within a similar roleExperience of Concept, Care manager, Planet is desirableExperience of SLA's and KPI MonitoringGood IT skills including MS Word, Excel, Power point and ProjectGood level of interpersonal and customer relationship skillsSmart, presentable appearanceGood time management This is a great opportunity to work for one of the UK's leading FM companies on a long term basis For further details please call Andrew on Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Job Title: Help Desk Coordinator Salary: £26,500 Location: Huddersfield Working hours: 40 hours per week Are you an experienced facilities administrator looking for a new and exciting opportunity? Do you want to join a growing organisation that offers a variety of benefits? Randstad Solutions are working with a national organisation who are seeking a confident, organised individual to be part of their team. The role will be strongly focused around customer service and the support you can offer to stakeholders within the business. The successful candidate will be the first point of contact for customers calling into the Helpdesk. Package includes: 25 days annual leave plus bank holidaysGenerous pension schemeTraining and development coursesGenerous life assurance Main duties include Being the main point of contact for subcontractors, managing their processes and prompting updates.Closing off jobs for engineers.Raising of reactive & PPM work orders.Keep WIP levels on contracts to a minimum to ensure timely completion of work orders.Assisting with reporting on jobs logged, completed and outstanding.Collating figures for monthly KPI reporting.Logging engineers overtime and holidays for weekly reporting to management.Providing general administrative support.Being able to adapt to new systems that include financial aspects. What we are looking for: Strong administration and customer service skills.Experience working in a Facilities Management environment.Knowledge of Microsoft Office packages.Strong planning and organisational skills, with attention to detail.Educated to GCSE level or equivalent. Interested? Please apply with an updated CV today! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.