Average Housing Administrator salary in the UK

Universal Square is a busy multi-tenant commercial building near Manchester Piccadilly Station. We are looking for a well organised and experienced front of house manager. This is a key role in the smooth running of the reception and all other teams that look after the building and the facilities that the tenants use. The main reception of the building means this is the focus for all tenants and visitors so being highly organised and the ability to create processes and systems to enable this are desirable skills. As well as your direct reports you will act as a conduit of information to other teams and back to the originator of the enquiry so excellent communication skills will help you succeed in the role. An understanding & awareness of health and safety and contractor management would be an advantage but not essential, but a willingness to learn & develop are a must because as the nature of the tenants change so must we to meet their needs. About you Good communication skills and confidence in dealing with people at all levelsBe a team player within the buildings services teamAbility to engage with clients and display exceptional customer service skillsFlexible, can-do/will do attitude to workReception experience within a busy multi-tenant building is advantageousHigh standard of professional appearance necessaryExperience of handling volume incoming calls dailyAbility to utilise tact, discretion and diplomacy and maintain confidentiality at all timesEagerness, efficiency and willingness to learn and go the extra mile when requiredAble to use own initiativeAbility to deal with contractors & suppliersHave excellent time keepingExcellent IT skills Experience of leading a front of house team with a desire to progress within the business As a perfectionist with high expectations and standards, you will deliver practical results, with a bias to action and extraordinary attention to detailAs an owner of our front of house experience, you’ll be an inspirational figure, able to influence your wider team to deliver exceptional service at all timesYou will be highly responsive to customer requests/service issues and will use your initiative to meet deadlines and make sound decisionsAble to think on your feet and bring creative and innovative solutions to the table The Role Answering all incoming calls efficiently and transferring to the relevant personTo be a lead in the day to day running of the buildings main receptionGiving directions to tenants visitorsDealing with all incoming enquiries from clientsManaging and maintaining the various booking systems visitor parking & meeting room and diariesFiling of contractors work sheets & certificationSending communications to building tenants to advise on such things as works being carried out , service impacting issuesEnsuring that the agreed staffing levels on the reception are maintainedRaising purchase orders for the team Provide a pivotal role in our day to day operations throughout your area Helping coordinate teams who deliver our front of house experience in our buildings, implementing new processes and procedures that enhance our serviceDevelop a one team approach within our buildings to ensure we have a consistent and collaborative approach to getting things doneSupport the onboarding of new customers in our Service Space buildingsYou must be relentless on standards and take full accountability on a daily basis in your areaBe confident and capable to step in to support our Building Managers to ensure an excellent standard of service is provided at all times. Required experience: Receptionist: 1 year

Barnardo's Forest of Dean and Gloucester City are looking for a part-time Administrator/Front of House to work across our Locality. Barnardo's deliver a Targeted Family Support Service, working with young people and families with children aged 0-11 years old on behalf of Gloucestershire County Council. The successful candidate would need to have excellent computer skills, a good working knowledge of MS Office products and the ability to learn software with training.They should have good organisational and communication skills and the work will be varied to support our wonderful staff and to meet the needs of a very busy service.They will need to be flexible and adaptable to working locations and workloads. They should have the ability to prioritise workloadsand work as a team in a very busy office environment.The post requires an Enhanced DBS check due to the nature of the service and will require a work and personal reference prior to appointment.The post is for 29 hrs spread over four working days.The post will be based in one of our Gloucester City centres but requires some travel across all our sites in the Forest of Dean and Gloucester City. When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible. Pay & Reward Framework We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's?values.? We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our??People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band - this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.? More details on Barnardo's pay framework can be found upon application. Benefits Workplace Offer: What it means for you The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.26 days annual leave plus bank holidays, increasing after 5 years serviceThe ability to buy up to another 5 days annual leave via our HolidayPlus schemeA host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave optionsService related sick pay from day 1Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contributionDeath in service cover of 4x annual earnings for all staff contributing to our Group Personal PensionCycle2work schemeInterest free season ticket loansDiscounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal20% discount at Barnardo's storesOpportunity to purchase a health cash plan to claim towards dental, glasses, therapy etcFree access to round the clock employee assistance program for advice and supportAccess to Barnardo's Learning and Development offer *T&C's apply based on contract

Our client is seeking a customer service focused individual, with front of house, customer facing experience, and excellent organisational skills, to join their Admissions team. Working term time only, with only 3 weeks to work across the years school holidays. Working hours are Monday - Friday, 8.30am - 5.00pm. Duties: Respond to initial enquiries, seeing on-boarding through to completionGive site toursFirst point of contact for all applicationsPrepare and communicate through letter, email, and telephoneOffer guidance and support to potential and ongoing admission applicationsUpdate CRM continually to support ongoing admissions Benefits: £23,233 pro rata of £28,00014 weeks holidayFree Health Cashback PlanFree lunches for a large part of the yearFree Gym membershipFree Employee Welfare SchemeFree onsite parkingSubsidised Private Medical SchemeCycle to Work SchemeDiscount shopping scheme Experience required: Admissions experience is beneficialExcellent customer service, front of house, communication skillsPrevious administration experienceAbility to follow and learn new processes quickly Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.