Average Implementation Analyst salary in the UK

Role Overview: As an Interim Senior Business Analyst, you will play a pivotal role in driving the success of our client's GenAI implementation projects. You will collaborate closely with cross-functional teams to gather requirements, analyse business processes, and develop strategies for leveraging GenAI technology to enhance their platform's capabilities. Key Responsibilities: Lead the requirements gathering process by liaising with stakeholders to understand business needs and objectives.Conduct thorough analysis of existing business processes and systems to identify opportunities for improvement and optimisation.Design and implement GenAI solutions to address business challenges and drive efficiency.Collaborate with technical teams to ensure seamless integration of GenAI technologies into our digital marketplace platform.Develop comprehensive documentation, including business requirements, user stories, and functional specifications. Requirements: Proven experience as a Business Analyst, with a focus on technology or systems projects.Experience/knowledge of GenAI implementation is beneficial but NOT essential.Strong analytical skills with the ability to translate business requirements into technical solutions.Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.Proven track record of delivering successful projects on time and within budget. If the above opportunity aligns with your prior experience, please submit your latest CV. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself

Job Title: Customer Management Product & Implementation Analyst Reporting To: Customer Management Product Owner Direct Reports: None Location: Based in either our Basingstoke or London office. Hybrid working (2/3 days per week in the office) With two Royal Warrants, three Masters of Wine and more than 325 years of history, Berry Bros. & Rudd is Britain’s original fine wine & spirits merchant. Our ambition is to be the home of fine wine and spirits collecting for customers around the world. We need to ensure that our technology continues to keep up with our ambitions and we are looking for an experienced technology professional who is passionate about delivering cutting edge business solutions. The job in a nutshell This role is about enhancing the Customer Management platform that our colleagues use to support personalised and elevated customer interactions. You will understand, document and build the solutions to deliver the outcomes required to exceed our customers' expectations. You’ll support this specifically by undertaking low code implementations and workflow integrations within Creatio, our CRM tool. Who you will work with Internal: The rest of the Product team (Product Owners, CX / UX Designers, Business Analysts), our Customer Service and Account Management teams, Head of IT Delivery, IT/Change Project Manager, Business Owners and Super-users External: Software development partners What you will do Work with the Customer Management Product Owner to explore opportunities, define feature objectives, scope, and measure KPIs to meet the business objectives for our products to support marketing, sales, and service. Understand the impact of product decisions on customer value and relationship management. Communicate with stakeholders to clarify outcomes, requirements and dependencies that will feedback into Customer Management Product solutions. Develop subject matter expertise and knowledge of internal Product features, benefits, and capabilities. Ensure KPIs are captured and tracked for Customer Management. Use your proficiency in low code, no code workflows and integrations to support the creation of a centre of excellence for Creatio within BB&R. Deliver engaging training to users of the Creatio product that encourages good adoption and provides support and guidance through business change activities. Work collaboratively with development teams to define and build the right solutions that meet business objectives. Work as the Proxy Product Owner, when needed, representing the best interests of BB&R to build user stories and sprint goals. Use best practice techniques to map new customer journeys and opportunity areas, that clearly explain customer and user experiences and can be used to deliver the best solutions. Expertly create user stories, acceptance criteria and supporting artefacts using industry standard principles, that are compelling, bring to life the experience and help the team in the development of Product features. What you will bring to the role Experience building low code no code implementations and workflow integrations that improve the customer experience. Outstanding teamwork and collaboration skills and the ability to build strong relationships both internally and with our external delivery partners. Excellent written and verbal communication skills with business and technical stakeholders at all levels. Experience in crafting compelling customer experiences by building customer management processes, particularly CRM for sales, service, and marketing. A good knowledge of project management practices and Agile methodologies. Always behaves consistently and with integrity, passion, and generosity, realising everyone’s potential to get the best possible result and live BB&R’s values. Experience in the Wines/Spirits/Drinks industry would be beneficial but not essential. Qualifications Preferred Degree level (Computer Science, IT, Business Administration preferred) or equivalent demonstrable on-the-job experience in these areas We support our colleagues with a wide range of benefits: you will start with 24 days' holiday, and 3 additional days over the Christmas period and 1 Personal Day, Private Medical cover & Health plan, Life Insurance, Pension, Employee Assistance Programme (EAP), generous Employee discount (up to 40% off products), and many more. Closing date: 3rd June 2024 N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Digital Implementation SpecialistTelecoLondon - 3 days per week in the office£500-£570 per day (inside IR35) Join a dynamic team at the forefront of digital transformation within the telecoms industry. Our client is a leading telecommunications company committed to delivering innovative solutions and exceptional customer experiences. We are seeking a Digital Implementation Analyst to spearhead the migration from Adobe Analytics to Google Analytics 4 (GA4) and drive impactful insights through Big Query. As a Digital Implementation Specialist, you will play a pivotal role in transitioning their digital analytics platform from Adobe Analytics to GA4. Leveraging your expertise in digital migration and analytics tools, you will lead the implementation process, ensuring seamless integration and optimizing data collection methodologies. This is a three-month initial contract position with the opportunity to make a significant impact on their digital strategy. Role & Responsibilities: Lead the migration process from Adobe Analytics to GA4, including planning, implementation, and validation phasesCollaborate with cross-functional teams to understand business requirements and translate them into technical specificationsDevelop and implement tagging strategies to track key metrics and user interactions effectivelyConduct thorough testing to ensure data accuracy and consistency post-implementationProvide training and support to stakeholders on GA4 functionalities and best practicesUtilise Big Query to analyse large datasets and extract actionable insights to drive decision-making Skills & Experiences: Previous experience in digital migration projects, preferably within the telecommunications or related industriesProficiency in Adobe Analytics and Google Analytics, with hands-on experience in implementing tracking codes and configuring reportsStrong technical skills, including familiarity with JavaScriptExperience with Big QueryExcellent analytical and problem-solving skills, with the ability to interpret complex data sets and extract meaningful insightsStrong communication and interpersonal skills, with the ability to collaborate effectively across teams Benefits £500-£570 per day, inside IR35, London, three times per week in the office How to Apply Register your interest by sending your CV to Lloyd Dunstall via the Apply link on this page Digital Analytics / Implementation / Migration / Google Analytics / GA4 / Adobe Analytics / Google Tag Manager / GTM / Tealium