Average Infrastructure Analyst salary in the UK

The role – Infrastructure Analyst The salary - £35,000 - £39,000 The location – Edinburgh Hybrid working is an option for this role, to be discussed at interview stage. I’m working with a fantastic organisation who are leading innovation and development within their area to add an Infrastructure Analyst to their team. The successful candidate will specialise in both Windows and Linux infrastructure and will play an important role in managing and developing the organisations research systems and related technologies. In return you’ll join an organization as they continue to grow and del, providing opportunities to develop your career and grow within the business. Your day-to-day: You’ll be the lead for all things Linux and research systems for the organisation, playing an important role to design, deploy and manage critical business systems.Ensure the delivery of core and research infrastructure, ensuring all are operational.Troubleshoot any issues to ensure systems are operationally functional.Provide guidance on systems and applications across the organisation.Ensure systems and designed and deployed to meet the expected standards, taking into account the organisations current infrastructure and security needs.Monitor and patch systems to ensure ongoing reliability.Continuously review systems to detect areas of improvement, providing recommendations and implementing solutions. About you: You’ll have extensive knowledge in Linux servers and open-source technologies, as well as with Windows servers.Experience in IT support roles and the ability to tailor technical support to both technical and non-technical stakeholders.Experience with Active Directory and Hyper-V.Hands on experience with containerisation technologies, such as Docker and Kubernetes.Experience with Azure cloud and other cloud technologies.Experience managing projects is beneficial. Due to the nature of this role it will close when the successful candidate is found, so if this sounds like the right role for you then apply today.

Infrastructure Analyst required by market leading, professional services organisation based in Central Bristol. Our client is based a short 7-8 minute walk from Bristol Temple Meads and offer hybrid working (2-3 days a month onsite with flexibility). Main duties of the Infrastructure Analyst: Providing Support and technical expertise to the business and third-party suppliers during the required hours. Our client have over 1,800 staff across 5 sites in the UK.Acting as the point of escalation from the IT Service Desk Team to resolve incidents and service requests.Undertaking operational tasks to ensure the confidentiality, integrity and availability of all IT services, systems and data.Working with project teams and other team members to plan, test, implement technical requirements for all IT elements of projects as required by your line manager.Sharing information with the IT Team, ensuring knowledge is kept up to date and in an available format.Acting as the point of escalation from the IT Service Delivery Team to resolve incidents and service requests: Ideal background of the Infrastructure Analyst: Previous experience within a similar, technical role.Microsoft desktop and server technologies, e.g. Windows Server Operating Systems, Windows Desktop Operating Systems (10 & 11), Microsoft Office, Microsoft 365, Microsoft Exchange Online, Active Directory, Group Policy, SCCM, Intune.Infrastructure and related services, e.g. VMWare (virtualisation and VDI), MimeCast, Symantec Anti-Virus, Palo Alto firewalls, Networking, Mitel Telephony, Mobile Iron, Video Conferencing and Audio-Visual Equipment, etc.End-user compute security, including patching and anti-virus.Good understanding of LAN/WAN networking technologies and firewalls.Security incident response, diagnosis, resolution and remediation. Tenable, Sentinel etc.Experience cloud/hybrid technologies, e.g. Azure, AWS, converged, hybrid and cloud services (IaaS, PaaS), managed services and applications (SaaS).Operating ITIL processes.Creating and maintaining procedural documentation.Experience of working with ISO27001.Implementing technical security standards and procedures.Participating in ISO27001 audits and developing/delivering remediation plans.Experience of working with Cyber Essentials Plus.Relevant certifications. This fantastic role comes with a basic salary of £40,000-45,000 p/a and on top of the bespoke training package, comes with the following benefits: A performance related bonus, remote working, annual salary review, 25 days holiday (which will increase to 30 days based upon length of service), private medical insurance, pension and many more.

HYBRID WORKING £40-£45K plus bens CROYDON We are ideally looking for min 3 years experience in the following areas: - SCCM, including application and driver packaging, task sequence/imaging, and troubleshooting- Patch management for OS and applications- Infrastructure EUC support- Windows OS Based near Croydon, Surrey, our multi site service provider is urgently looking for an experienced Support Analyst on a permanent basis. Based within Group IT in head office, you will provide 3rd Line MS and some Apple products support to the business and the units on an in person and remote basis via the ticketing system. You must be based in the UK and have right to work in place. This is a great opportunity for an experienced Support Analyst to further your career in an organisation which supports and develops their staff. Duties include; Provide support and troubleshooting for Microsoft systems, modern device management solutions primarily using Endpoint Configuration Manager (SCCM) and Intune.Creating and maintaining applications and driver packagesProvide level 3 support with in-depth knowledge of desktop & application troubleshootingResearch and develop new technology, latest hardware, tools and scripts to support desktop computing and the end user experienceProvide support for Windows operating system patching, enterprise class desktop hardware and software such as Windows 10 & 11, Windows Server 2016 - 2022, Remote management, and troubleshooting.Provide support for Mobile Device Management (MDM) using tools such as Jamf, Meraki, Intune and Apple Manager.Provide support on deploying applications and patches to iOS, MacOS and Android devices.IP Telephony migrations and ongoing support.Creation and monitoring of compliance reporting.Daily management of Microsoft DPM Backups to resolve backup failures, once monthly tape rotation, and restore requests.Resolution of web filtering restrictions.AD Group policy management and troubleshootingFirst point of contact for 3rdline service desk ticket resolution SKills required are; Good verbal and written communication and interpersonal skillsConfidence in dealing with all levels of stakeholdersA minimum of three years' experience of carrying out a similar client facing roleProven track record in working to strict timescales and of working with staff at all levelsExperience of installation/ troubleshooting of the following:Experience of working in an on-site IT based Customer ServiceKnowledge of O365 Click to run packaging and management.Knowledge of application and driver packaging - new versions of current appsAbility to apply problem solving techniques and get resultsAbility to communicate at all levelsStrong personal drive and willingness to get things doneSelf-motivated and committed to delivery on time and to a high qualityDemonstrable experience of balancing priorities and successful delivery of objectives, in a fast paced, constantly changing environmentAbility to troubleshoot, investigate and resolve technical issuesAbility to react quickly and effectively to issues and opportunitiesAbility to self-manage, organise, and prioritise tasks and work under pressure during troubleshooting and problem-solvingA clear understanding and drive to meet security and compliance standards with a 'securityfirst’ ethos.