Average Liaison Officer salary in the UK

Resident Liaison Officer - Social Housing Planned Works Based in Thurrock Full time, permanent £30,000 - £32,000 + car allowance OR company van & fuel card Howells are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing in Thurrock. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job.Key Responsibilities include: Working on planned maintenance projectsDecent Homes programme experienceFull clean driving licence with own vehiclePre-entry visits and company inductionsCollect tenancy agreement/approval formsVisiting tenants in their homes and advising them on when and what work is being carried outAct as the main point of contact and deal with any problems/queries that the tenant may haveContacting neighbourhood housing associations and establishing working relations with themVisiting properties that are being refurbished with potential tenants and advising them on completion datesAttending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now!

Resident Liaison Officer - Social Housing Planned Works Based in South East London Full time, permanent £30,000 - £33,000 + car allowance OR company vehicle Howells are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing in South East London. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job.Key Responsibilities include: Working on planned maintenance projectsDecent Homes programme experienceFull clean driving licence with own vehiclePre-entry visits and company inductionsCollect tenancy agreement/approval formsVisiting tenants in their homes and advising them on when and what work is being carried outAct as the main point of contact and deal with any problems/queries that the tenant may haveContacting neighbourhood housing associations and establishing working relations with themVisiting properties that are being refurbished with potential tenants and advising them on completion datesAttending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now!

Trainee Resident Liaison Officer / Customer Care Officer North London £24,000 - £26,000 inclusive of car allowance Here at Howells, we are working with a leading Social Housing contractor to recruit a trainee Resident Liaison Officer to join their team in North London. Driving license is essential for this role. You will be part of a team who carry out planned refurbishment works within Social Housing properties. You will shadow an experienced RLO learning on the job, acting as the face of the business and the customer service expert and point of liaison between tenants and site teams. Our client is looking for a candidate with great customer service skills and will consider candidates outside of the construction industry for this role. Main Responsibilities/Duties Include: Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesLiaise with site management staff to enable the flow of information between all partiesWhere appropriate, consult with resident representatives and groups, arranging meetings to communicate the programme, get feedback and discuss any other locally significant issuesArrange appointment for surveys and works Previous Experience and Qualifications: Previous customer service experienceExcellent organisational skillsExcellent communication skillsAbility to work to tight deadlinesAbility to work remotely as well as part of a teamProfessional attitude and approach to workAbility to competently operate MS office (Word & Excel)Current and Valid UK driving licenseSelf-starter and highly motivated For more info please apply online or call Lucy on ! Howells is acting as an Employment Agency in relation to this vacancy.