Average Operations Executive salary in the UK

We have an exciting opportunity for those with customer service experience gained within the travel sector, to join a leading, online Tour Operator based in Chester as a Land Operations Executive. Successful candidates will use their exceptional communication skills and personal service to build rapport with customers to resolve in-resort queries effectively to maximise future repeat custom. This is a full-time position and offers a competitive starting salary of £23k, discounted personal holidays, company pension, on-site parking and much more! This is a fantastic opportunity for those passionate about Customer Service and who enjoy working in a fast-paced environment, where hard work is rewarded! If this role is of interest to you, please contact us today for a confidential chat, or apply online. Please note, our client can offer hybrid working - home/office based Role of Land Operations Executive: Manage and resolve customer queries, primarily land queries.Prioritise and action E-mails effectivelyAction daily booking queuesChase relevant suppliers for documentation/confirmationCheck and update documentation for specialist bookingsEffectively manage and resolve escalated issuesCrisis situations supportFulfil any critical support as directed by ManagerHandle incoming calls from Agents regarding documentation and admin queriesInvestigate booking anomalies and irregularitiesEnsure telephone enquiries are dealt with in a helpful and precise manner ascertaining requirements Skills required for the role: Customer Service Experience in a fast-paced travel agency or tour operations environmentExcellent telephone mannerSkilful with Microsoft Office (Word / Excel)Great attention to detail and accuracyAbility to organise, prioritise and manage own workload efficiently to tight deadlinesExperience in dealing with conflict resolutionExcellent team player with the ability to work independentlyA flexible and adaptable approach to work If you’re interested in learning more about this Land Operations Executive role, please contact Succeed Recruitment Solutions or press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available www.succeed-recruitment.com Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

Operations ExecutiveThis is a truly fantastic opportunity to work for one of the UK's leading travel companies working with a range of diverse destinations and product.Operations Executive Role and Responsibilities Checking and confirming bookings and chasing any still on request.Processing cancellations and refunds.Liaising with suppliers.Checking contracts and availability. Operations Executive Skills and Experience Required Strong attention to detail.Good Worldwide destination knowledge.Excellent customer service skills.Ability to work well under pressure. Operations Executive Key Benefits Salary up to £32,000 depending on experience.Monday to Friday 0900 - 1800 plus approx. 1 in 5 Saturdays. Don't keep a good thing to yourselfWe grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

Sales Operations ExecutiveLocation: Hybrid working, split between office (Wilmslow) and home workingHours of Work: 8:30 am - 5 pm Salary £22,575k + Bonus (up to £1600 PM) The CompanyWe are Citation. We are one of the top 30 companies in the UK to work for, we have an industry-leading client retention rate and thousands of very happy customers. We've been proudly delivering HR and Health and Safety services to SMEs across the UK for over 20 years - working with over 50,000 clients who love us, need us and want to buy more from us. We have more than doubled in size over the last few years and we've just entered our 3rd wave of private equity ownership so our ambitious growth plans will not stop anytime soon…. It's a great place to work because of the people we employ. Fun, professional and supportive - we want likeminded individuals who love to love their job and want the company to succeed. The RoleDue to our continued growth, an opportunity has arisen for a Sales Operations Executive to join our Contact Centre Operations team. As a business we are all about quality not quantity, so we are looking for individuals who embody the same ethos! What will I be doing day to day?* Listening to recorded calls to monitor and review the 'quality' of appointments booked by the Contact Centre ensuring the appointments meet the business criteria and standards.* Sharing calls for training and collaboration* Administration of inbound lead allocation * Answering inbound calls* Managing cancellation of appointments About YouYou are a team player with excellent communication skills. You can pick things up quickly so understanding our sales process won't be a problem for you. We are a fast-paced company, so you'll be comfortable working at speed and able to adapt quickly. Working for Citation you will receive 25 days holiday, healthcare cash plan, your birthday off work, the opportunity to purchase extra leave, pension contributions and more. It's a great place to work because of the people we employ. Fun, professional and supportive, we want likeminded individuals who love to love their job, so if our culture sounds like a good fit for you and you want to be part of our success story then apply now! Hit Apply now to forward your CV.