Average Scheduling Administrator salary in the UK

We’re searching for a highly organised and confident individual to join a growing scheduling team based in Knaresborough. We’re looking for candidates with excellent telephone manner and ideally, prior experience within an administrative role. Key Benefits: Up to £25,000 pa, dependant on experienceExcellent Training and Development OpportunitiesAdditional Company Benefits The Role In this role, you will liaise between customers and engineers to ensure all planned maintenance and call outs are scheduled within the internal systems. You will pass concise details to engineers, ensuring that deadlines and SLAs are constantly achieved whilst maintaining exceptional levels of customer service. This is an excellent opportunity for someone with strong communications skills who is looking to establish a career. In return, you will be given excellent training and development opportunities. Due to the nature of our roles, candidates must be a UK Resident residing within the local area. Please note we cannot offer visa sponsorship for overseas candidates. Key Responsibilities: Planning and scheduling of engineers works - taking into consideration the location of booked jobs and the location/qualifications of attending engineer.Relaying full details of the jobs to engineer, to ensure that repeat visits are avoided.Ensure customers are provided with all relevant information for the works to be completed.Dealing with any queries or issues that arise from the scheduled works.Ensuring customers’ needs are met, whilst considering business costs involved with processing works. The Candidate This is an exciting opportunity for an organised and customer focused individual with previous telephone, administration, or scheduling/planning experience. Our ideal candidate will have excellent customer service and communication skills with exceptional organisational and planning skills. Key Skills: 1+ years’ experience in a telephone-based admin role.1+ years’ experience in a scheduling environment would be beneficial.Exceptional organisational skills with strong attention to detail.Excellent communication skills, both verbal and written.Confidence and ability to deal directly with customers, engineers, and stakeholders.The ability to manage clients’ expectations and requirements.UK resident and unrestricted right to work in the UK. If you feel you are suitable, please apply today by submitting your CV. Alternatively, to discuss the opportunity further, please contact Jonny McPartland directly on the number listed on our website: wearemarmion.com. Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.

My established client is looking for an organised and experienced administrator to assist in office scheduling and administrative tasks. Working within a fast-paced and growing team, a flexible and proactive approach to work and attention to detail are essential.The role: Scheduling work diaries and book in customer appointments.Responding to all incoming calls and emails.Receiving all relevant information in relation to repairs and processing/redirecting this to the relevant person.Ordering parts and items identified by the engineering teams.General administration tasks and providing support to the wider team. The candidate: Highly organised with experience of office-based administration.Excellent communication and customer service skills.Previous experience of scheduling is beneficial.Excellent IT skills are a must.Proactive and flexible attitude to work, attention to detail. Benefits Incredibly social team, regular team outings and team eventsPension schemeFree on-site parkingClear progression and development for all employees If this position is for you, then please get in contact with Fran at i2i recruitment today!We like to speak to every application, but due to the current climate this is not always possible. If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.

A Maintenance Scheduler is required by a local firm in Woking to answer emails and phone calls from customers and schedule engineers to repair and service, at the same time promoting the advantages of having a service maintenance agreement to customers. This is an office based role only, no working from home. Monday to Friday working in a busy, fast paced team. HOURS Mon to Fri 8.00am - 17.00pm (1hr lunch break) OFFICE BASED ONLY NO REMOTE WORKING What does the Maintenance Scheduler role involve? Answering calls and emails from customers you will be:Logging the issue on CRM and scheduling an engineer to repair.Resolving issues with customers, asking relevant questions to gain root of the problem.Actively promoting the advantages of having annual maintenance agreement to customers by explaining the benefits both over the phone and in written communication, versus repair costs.Liaising with engineers to inform of work schedules, updating electronic diaries, providing administration supportInputting data to update customer records e.g. transferring survey notes onto customer database (equipment description, condition, use frequency, level of cover, manual release system, customer details)Preparing and distributing maintenance contract proposals, following up with customer to gain signature. What do you need to be a Maintenance Scheduler? Live locally to Woking, or on the train line from Waterloo to Woking (not further afield than Waterloo)Previous experience of a call centre or customer service role,Experience of scheduling / booking appointments and diary management of engineersExcellent telephone mannerEye for detail, and good solid administration background to be able to put together contracts/agreements accurately.Competent with Microsoft office What's on offer for the Maintenance Scheduler? £30,000 salaryA fun friendly environment, great team spiritHours 8 to 5 monday to friday in the office, with hour for lunch2 mins walk from shops and central WokingParkingOpportunity to progress and learnLongevity, stable company Healthcare after 3 monthsDeath in ServicePensionSick pay 3 days rolling per year20 days hol increasing to 23 days + BH F4P Recruitment is an established Recruitment Consultancy, Surrey-based, providing a full recruitment solution of temporary and permanent staff within the Surrey and Hampshire area, over 4 divisions: Accountancy & Finance; Sales & Marketing; Business OfficeSupport; IT & Executive. You must reside in UK and be able to produce evidence of eligibility to work in UK. F4P Recruitment does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. We are acting as a Recruitment Agency & are GDPR compliant.