Average Service Manager salary in the UK

Our client is seeking a Service Manager to manage their passenger car dealership's service department.Working for an established car group in Kuwait operating from an impressive aftersales centre the group seek continuous improvements in business performance, customer satisfaction and customer experience. As consistent recipients of awards and accolades for aftersales and customer performance they want the very best leader for their business.Requirements Service Manager in a franchised car dealership for over two yearsArabic is mandatory as you will be managing customer interactions with Arabic speaking localsPossess a good grounding from either a Technical route or Service Advisor background prior to your current role as Service ManagerReporting into a Head of Aftersales, this opportunity will suit someone who is early in their management career and possess around 2-5 years experience as a Service ManagerFull understanding of setting annual budgets for the departmentAbility to analyse aftersales KPIs to review performance and take the required steps to improve themConfident managing confrontational and challenging customersEnergetic and passionate about being the best performing dealer for their brand in the regionNurture relations with key partners and the brand's regional office The Package£42,500 Tax Free salary package plus company car, annual flights, healthcare, family status and a KPI and business performance based incentive scheme.ApplicationIf you are a results-driven professional with a passion for the automotive industry and meet the above criteria, we encourage you to apply for this exciting opportunity. Please note that only candidates who fit the specified criteria will be contacted due to the volume of applications we receive.About HCPHCP Automotive leads executive search and automotive recruitment across the UK, Middle East and Asia. With unmatched expertise, we connect highly talented people with leading industry players. Trust us to find your perfect fit Unlocking Potential, Connecting Worlds: Your Gateway to Global Talent with HCP Recruitment. The difference is personal.

Service ManagerBrackley£45,000 - £55,000 + Family Feel + Stability + Flexibility + Package + IMMEDIATE START Are you looking for a Service Manager position with a company who will offer you a great opportunity in an autonomous role where your work will be highly valued? You'll work for a thriving business and be able to develop and shape your team of field service technicians to be a success. This exciting business manufactures and supplies products across the country and have great growth plans. This is a Service Manager role where you will have an extremely varied workload, being able to express your ideas and creating a team that you want. Your role as a Service Manager will include: * Service Manager role * Managing a team of service engineers * Travelling around may be needed * Dealing with recruitment The successful Service Manager will have: * Experience as a service manager / team leader / supervisor* Experience in an engineering company* Good understanding of health and safety * Live commutable to Brackley If interested in this role please apply or contact Georgia Daly. Keywords: regional service manager, service manager, team leader, supervisor, service supervisor, service team leader, brackley, oxford, northamptonshire, buckinghamThis vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency.Future Engineering Recruitment Ltd are that of an Employment Agency.Please visit our website to view other positions we are currently handling.Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed.

Service Manager - Motor Trade - HGV Location: South Normanton Salary: £45K - £50K Hours: Full Time Monday to Friday 8:30 to 5:30 We have an exciting opportunity which has arisen for a Service Manager to join our largest dealer group. Within this role you shall be responsible for overseeing the service department within the depot, providing support and assistance with the aid of the Workshop Controller. This is a hands-on role ideal for someone with previous experience in managing people. Fantastic benefits package that includes: Bonus SchemeCompany CarLaptopMobile PhoneIncreased holiday entitlement with length of serviceRecruitment incentive awardsHealthcare schemeCycle to work scheme Role: Service Manager Manage all Service Department procedures with the aid of Workshop ControllerFully support the Workshop Controller, in his daily routine and take control of any ongoing issues.Be available to give the Workshop Controller advice and assistance on technical mattersEnsure service reception and workshop control manage planned events including MOT bookings, PMI's and services including workshop loading.Ensure T card's system is live and accurate, further to ensure scheduled bookings show up to two weeks in advance and confirmed both two weeks and two days in advance.Ensure the night shift work is confirmed two weeks, two days in advance and on day of booking, all parts for repairs and servicing are on the shelf and marked with the job No. Ensure that the work is prioritised and collection times noted in conjunction with the Workshop Controller.Manage and oversee the daily operation of service department, to include daily checks.Ensure that service reception has obtained starts up numbers for ALL work, including further updates for all additional work, job cards are opened accurately to include all driver defects, including instruction on collection times. Taking special note of all cash sale customers.Take full control of the WIP on a daily basis to ensure that every effort is made to ensure the WIP is kept under the KPI levels, questioning all old jobs to ensure prompt close down.Ensure warranty and R&M procedures are adhered to at all times, and correct authority is obtained from the manufacture or R&M provider before any work commences.Review all warranty jobs to ensure coded and fully compliant to the manufacture warranty standards before sending for costing.Ensure all outstanding campaigns are added to the job sheet on creation, with a copy of the campaign included in the job set. Ensure a second check is carried out for any outstanding campaigns on job completionEnsure all service paperwork is completed and available for the customer to view on r2c.Monitor in conjunction with the Workshop Controller that all job cards and paperwork is filled in correctly with the required information; jobs sheets completed with clear accurate defect repair information and split times on repairs carried out, parts listed, and sheets signed off.Dealing with customer queries and or complaints in a timely manner.Ensuring at the end of your shift each day there is a full hand over from you directly of any ongoing issues that need to be aware of.Provide quality reports on time and consistent with the current standards.Managing, coaching and motivating employees to ensure that targets and business objectives are met.Management of the service department budget. Requirements: Service Manager A background within the HGV aftersales sector is essential.Technical background within the HGV Sector is essential.Experience working as a Service or Depot Manager, within a HGV Main Dealer is essential.Technical background within the HGV SectorMust possess the ability to communication well with customer and colleagues across different department, both face-to-face and via email and telephone.Organised and methodical approach to problem solving with attention to detail.The ability to work under pressure.Ability to demonstrate your knowledge, skills and achievements in a successful retail and service management positionExcellent commercial acumen, with superb communication skills and an ability to influence at levels within the business Technical knowledge* Flexible approach to learning all sides of the business, with the willingness to progress.* Full clean driving licence All applications will be treated with the utmost confidentiality. INDSE Octane reference: OC17812Consultant: Danielle KingstonOctane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Head of Business, General Manager, Dealer Principal, General Sales Manager, New Car Sales Manager, Used Car Sales Manager, Dealership Accountant, Financial Controller, Aftersales Manager, Service Manager, Centre Manager, Sales Director, Operations Director, Regional Director, Bodyshop Director, Bodyshop Manager Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.