Average Services Representative salary in the UK

Red Recruitment is recruiting Customer Service Representatives to join our client, a market leader in acquiring and managing vulnerable customers, helping them find a solution to clearing their outstanding debts. Due to the nature of this role, the suitable candidates must be empathetic, trustworthy and professional. The salary for this position is £23,400 per annum, there is also an opportunity to earn up to £29,250 on target earnings. Benefits and Package for a Customer Service Representative: Salary: £23,400 per annum (OTE £29,250) + monthly bonus of £489.50Hours: Rotating shift patterns, hours between 8am - 7pm (only 1 7pm finish) and 1 Saturday a month 9am - 2pmContract Type: PermanentLocation: Leeds (city centre)Hybrid (1 week at home, 1 week in the office)Monthly bonus up to £487.50 (£5,850 bonus per year)6 weeks training34 days annual leave (including public holidays)Employee assistancePension planGym discountsFree on-site parkingLoyalty reward schemeToast, fruit and free drinks available in the officeHealthcare planRegular dress code Key Responsibilities of a Customer Service Representative: Helping customers find a sustainable solution to managing their personal debtUsing a variety of contact methods, including telephone and digital channelsResolving any customer queries, following clear and compliance proceduresNegotiating with customers in a considerate manner Key Skills and Experience of a Customer Service Representative: Warm and friendly telephone manner is essentialYou should have a passion for delivering great customer serviceStrong IT skills particularly with Microsoft Office is requiredYou will need to be empathetic, trustworthy and professional as you will be dealing with vulnerable customersBeing able to work towards targets and KPIs is also required If you are interested in this position and have the relevant skills required, please apply now! Red Recruitment (Agency)

Customer Service RepresentativeEpsom£24,000 - £25,000 Benefits: Scaled pension scheme - up to 16%Holiday allowance -23 days rising to 27 with serviceParking permit for a local car parkDiscretionary bonus based on both the company & your performanceStaff monthly draw, PerkboxBupa Private Medical InsuranceBupa Cash planProfessional study financial supportVolunteer day per yearLife assurance - 4x salaryIncome protectionSeason ticket loanHybrid working optionsBuy and sell holiday Our prestigious client is currently seeking a Customer Service Representative to join their expanding team based in Epsom. The successful candidate will report to the Customer Service Manager, and will be a key member of the Customer Service team. You will ideally come from a process driven role that gives in-depth advice. Training on products will be given. Providing excellent customer serviceUndertaking general day to day administration. Responsibilities Maintaining an up to date knowledge of all products and services offered by the company, its subsidiary and associated companiesAnswering customer calls and responding promptly, accurately and efficiently to all enquiriesPromoting products and services offered by the company, its subsidiary and associated companies to existing customersDealing with the despatch of customer questionnaire forms as and when necessary and analyse/summarise the results of questionnaire and marketing activitiesAssisting in the administration of operations including the provision of any necessary statistical informationPreparing and issuing standard or dictated letter responses to customers as appropriate, including researching and responding to enquiriesDealing with all administrative amendments relating to both customer details and account details, including address changes, applying notice requests, etc.:Assisting with all aspects of the Registration process in line with company procedures Personal Specification Holds at least 5 GCSEs or equivalent (grades A-C, with a minimum C grade in English and Maths)Previous experience call handling and customer service experience.Excellent customer service and time management skillsOrganised and methodical with the ability to multitask, whilst being flexible and adaptableThe ability to learn fast and is a keen team playerProactive, with strong attention to detail with a logical approach

Customer Service Representative Location: Hertfordshire, EnglandSalary: £27,000 per annum Here at Goodman Masson, we're thrilled to announce an exciting opportunity to join a financial services business based in Hertfordshire. As a Customer Service Representative, you'll play a key role in delivering market-leading service excellence to our customers and advisors. What You'll Do:Here's what you'll be responsible for: Taking ownership of end-to-end processes, ensuring accuracy and compliance with regulatory requirements.Maintaining accurate company records to meet legislative and customer needs.Developing and maintaining technical product knowledge to support colleagues and achieve department objectives.Handling incoming telephone enquiries across our product range, documenting resolutions accurately and effectively.Building and maintaining relationships with advisers and other business areas.Investigating and resolving complaints and queries, ensuring compliance with regulatory procedures.Contributing to the continuous improvement and development of the team, reviewing procedures and enhancing service standards. Desired Skills and Qualifications: Diligent and conscientious, with excellent attention to detail.Proven experience in delivering excellent customer service.A proactive "can do" attitude and excellent communication skills.Ability to thrive in a fast-paced, dynamic environment and work under pressure.Intermediate knowledge and experience of MS Office.Minimum of 5 A*-C GCSEs, including English and Maths (essential). If you're ready to join a team that values excellence, innovation, and collaboration, apply now to become a Customer Service Representative. In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.