Average Support Advisor salary in the UK

A dynamic and progressive Property Consultancy, with 6 strategic offices nationwide, is looking for an efficient Business Support Advisor to join their Towcester office. The Business Support Advisor Role The successful Business Support Advisor will support with various administrative duties and advisory support for charities. The role involves supporting rural teams in the delivery of their work and assisting in the smooth running of the office, offering an excellent level of service. You will be required to prepare various documents, proofread reports and be proficient with Microsoft Word and Excel. Further duties include: Monitoring of emails and managing, filtering and prioritising communicationsDrafting letters/emails to clients including terms of business and invoice covering notesAudio typingFile administration including dead filing and archivingProduction, collation, and logging of invoicesAnswering of telephone and co-ordination of electronic diaries for meetingsProcessing Anti Money Laundering checks in accordance with relevant regulationsPreparing marketing material and use of in-house agency software The Business Support Advisor Previous experience in an administrative positionExcellent telephone manner and interpersonal skillsExperience of working with Microsoft Word and ExcelExcellent organisational skillsAbility to work unsupervised and be able to demonstrate initiativeThe ability to liaise with clients and staff in a professional manner In Return… £28,000 - £32,000Private healthcareEmployee Assistance Programme, including a health plan and annual flu jab35 days holiday per annum (pro rata to working hours) inclusive of bank holidaysPotential for discretionary bonusEnhanced workplace pension scheme operated through The National Employment Savings Trust (NEST)Salary sacrifice schemes for Electric Vehicles and Cycle to Work schemes If you are a Business Support Advisor, considering your career opportunities please contact Gemma Hughes at Brandon James. Ref: GH18526 Business Support Advisor / Administrator / Office Assistant / Business Support / Brandon James

Job Specification Position: Financial Support Advisor Location: Chester (Site Based Role) Hours: 37.5 Hours per week Monday - Thursday between 8:00 - 19:00 / Friday 8:00 - 18:00 / Sat morning 8:00 - 12:00 (at home once trained) Contract: Permanent Salary: £NEG DOE + Annual Bonus and Company Benefits HR GO recruitment are currently seeking a Financial Support Advisor to join my client based in Chester Business Park. You will communicate with customers who have failed to meet their contractual payments towards their Hire Purchase agreement. Assessing each customer's circumstance on a case-by-case basis to ensure the right outcome is achieved and where possible and affordable, negotiate a payment or an arrangement to bring the customer's agreement up to date as soon as possible. The ideal candidate will have experience in a similar role. Responsibilities: Communicate with customers who have failed to meet their agreed payment date, assist and support to help them get their agreement up to date.Ensure that all customer agreements are reviewed thoroughly to understand the customer's situation, making sure that all previous agreement notes are checked for previous customer communications and arrangements in place. Review arrears repayment plans on a regular basis to ensure they remain in line with the customer's circumstances.Identify, recognize and work with customers whose circumstances are often vulnerable.Communicate with our customers both verbally and in writing in a clear, fair and not misleading way.Completing all actions that are agreed with customers in the relevant time frames to ensure the best customer experience is achieved. Where applicable signpost customers to relevant non-for-profit organizations for support and adviceWork towards achieving daily and monthly targets both individually and as a team. Conduct all tasks in line with regulatory rules and expectations and in particular consumer duty and treat customers fairly.Raise any procedural, departmental risks and concerns in line with company process and escalation routes. Skills/Experience: Previous call centre or collections experience (desirable), and full training will be providedWorking knowledge of Microsoft Office applicationsBasic IT skillsGood communication skills (written and verbal)A team playerPositive attitudeFlexible in approachAbility to work to tight deadlines This is an office-based role in Chester Business Park with additional home working on a Saturday morning on a rota basis following initial training basis. Due to the nature of the role, these will be subject to a DBS and Credit Check. Please do not hesitate to contact me for further information on or email

The role of Care Support Advisor is a newly created sales role within our Shared Services Hub. Care UK is an awarding winning private care company with over 150 care homes across the United Kingdom. At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of re homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey. The role: The Care Support Advisor will provide a professional and empathetic service to external callers always promoting what Care UK does best Adaptable to change and open to trialling new processes your contribution will be pivotal to Care UK’s ongoing success in supporting the company. Key Responsibilities: Manage all external enquiries which may come in from phone calls, emails, intranet response.Delivering excellent customer service at all timesPromote Care UK’s services whilst recognising the needs of the customer at all timesShow initiative and drive as each enquiry can be unique.Update and manage multiple systems simultaneously. What We're Looking For: Proven experience sales/customer service training backgroundExperience within a target driven environmentTeam PlayerAdaptable to meet the needs of the customer. Why Join Care UK: Be part of a dynamic and growing organisation dedicated to providing outstanding care.Collaborate with a diverse and talented team in a supportive and inclusive environment.Enjoy a competitive salary and comprehensive benefits package.Make a meaningful impact on the lives of residents and contribute to the success of our care homes. We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your recruitment career to the next level and be a part of something extraordinary, we want to hear from you!