Average Technical Manager salary in the UK

Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make every day. We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of £1.9bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,400 daily deliveries of our own chilled and frozen produce and that of third parties. Here at Selby we employ a team of over 750 colleagues. A site steeped in history, we are the UK's number one manufacturer of customer private label cooking sauces, table sauces and pickles. We have been serving our customers out of our Selby site since 1914. What you'll be doing As Technical Manager, you will ensure all materials including finished products are safe and conform to all relevant specification, legislation and customer requirements. Ensure the operational process and production of finished goods are appropriately controlled, via HACCP, to ensure compliance with food safety and customer standardsEnsure that technical governance is in place to deliver audit complianceInvestigations into key deviations from process and customer specification, taking appropriate action to bring the process back into controlProvide leadership and direction to ensure that within the function people are kept safe, engaged, focused, developed and delivering to their potentia What we're looking for Degree level in a food science/technology disciplineProven track record working in quality/technical management within high risk short shelf life categories.Excellent working knowledge of BRC, HACCP, TACCP & multiple retailer requirements.Forward thinker with a strong desire to do well. Someone able to implement change and transformation Someone capable of managing their own work load in addition to managing their teams.Experience with chilled food would be advantageous If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefitsHolidaysPension up to 8% matchedCompany share save schemeGreencore QualificationsExclusive Greencore employee discount platformAccess to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.

Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make every day. We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of £1.9bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,400 daily deliveries of our own chilled and frozen produce and that of third parties. Here at Manton Wood, we have a team of around 1,700 colleagues. We produce sandwiches and wraps for some of the biggest retailers in the UK including Co-op, Asda, Morrisons, Boots, Aldi and Lidl. Our Manton Wood site has a gym, restaurant with hot food and a staff shop available to all our colleagues. What you'll be doing As a Technical Manager you will manage the technical function within the manufacturing unit ensuring all materials including finished products are safe and conform to all relevant specification, legislation, and customer requirements by: Ensuring the operational process and production of finished goods are appropriately controlled, via HACCP, to ensure compliance with food safety and customer standards Ensuring that technical governance is in place to deliver audit compliance with respect to internal, external, legal and customer requirements Investigating key deviations from process and customer specification, taking appropriate action to bring the process back into control Monitoring departmental KPI's and challenging improvements when required to ensure targets are achieved and improved Interfacing with the customers during site visits and audits, business reviews and other key opportunities Providing leadership and direction to ensure that within the function people are kept safe, engaged, focused, developed and delivering to their potential Ensuring that a safe working environment exists for all colleagues and that as a minimum the department meets the standards set out in the Health, Safety and Environment policy What we're looking for At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. Ideally educated to degree level with a specialism in Food Science, Food Technology or Microbiological qualificationHolds the following relevant qualifications: Advanced food hygiene level 4 or equivalent, level 3 HACCP certified and level 2 health and Safety, Sensory training level 2 and micro biological training level 3Basic allergen awareness/practical knowledge of the management of allergensDemonstrable experience, at technologist level, of working with a retailer; expertise in interpretation of customer code of practice and competent in the use of customer technical databasesDemonstrable experience of maintaining an internal audit programmeDemonstrable experience of maintaining a quality management systemDemonstrable experience of technical strategy implementationDemonstrable experience of delivery of BRC certification and/or equivalent certification standardsA skilled problem solver with demonstrable experience of using root cause analysis techniquesDemonstrable experience of managing supplier auditorsAbility to evaluate and interpret shelf-life resultsDemonstrable experience of applying food legislation to manufacturing practice These may be trained or developed. These do not all need to be in place at recruitment. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.

Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Technical Incident Manager to be a key part of our Egham team, representing proAV, taking full responsibility for personally overseeing all P1 incidents and ticket escalation through to resolution. This is an exciting opportunity for an exceptional, experienced Technical Incident Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: To personally oversee and be responsible for all P1 incidents and ticket escalation through to resolution.Manage the P1 ticket queuePriority 1 cases for severe impact issues within a customer, typically key technologies, high profile Client’s, or issues significantly hampering normal operation for multiple staff or locations. These cases are escalated within our business so that we have both technical, commercial, and managerial resources focused on minimising the impact to our customer. P1 cases may also have been escalated from a lower priority if they have been unresolved for a prolonged amount of time, fallen out of SLA, or subject to requested escalation by the customer or proAV managementResponsible for the trigger of the P1 workflowTo provide accurate and concise client communications with regards to ticket updates and management including specific reporting to Service Account Managers and Service Delivery ManagersEnsuring the Incident management system is kept up to date throughout the lifecycle of a P1 ticket.Agree timelines and provide regular updates on a case by case basis to both internal and external points of contact.Ensuring fault resolution is to Clients satisfaction whilst ensuring the commercial impact of the account is upheldAfter care for P1 tickets, including Client feedback where appropriateEnsuring process alignment is in place to manage similar repeat P1 ticketsKnowledge and understanding of 3rd Party manufacturer support contracts - working with key partners in overall delivery of service to clients. Reviewing and aligning 3rd party support offerings with proAV contracts and commitments, this will include working with Suppliers & Manufactures / proAV global Partners as well as key proAV personnel.Responsible for the P1 ticket process and workflow, including Development of ongoing Service Improvement Plans and initiatives for the P1 process and workflow.Assist in the development of processes to constantly improve proAV service management, including working with technical leads throughout the business to align process and responsibilities.Identification of knowledge and skills gaps, working with Team leaders to ensure alignment and development of skills required to deliver and develop the service provided by proAV.ReportingResponsible for proving live updates to the Customer and proAV key contacts throughout the duration of a P1 incident.Responsible for providing RCA reportsWith recommendations to be issued for business improvements.Working with key Client contacts during and after P1 incidents to ensure resolution and overall satisfactionResponsible for Problem ManagementEnsuring the Company process is aligned with Customer requirements and fit for purposeManage the RACI process and ownersDeveloping and sustaining excellent Customer relations whilst providing first class support for ticket responses and updates. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.