Average Technical Support salary in the UK

Technical Administrator Wakefield £24,000 25 Days Holiday + Excellent Benefits An excellent opportunity for a strong administrator looking to work for a well-established, friendly company based near Wakefield. Easy commute from the M1 with parking on site. Your daily To Do List will look something like this; Administer daily reports and prepare letters.Liaising with customers (business to business) over the telephone.To assist the training coordinator with booking courses over the telephone & online and responding to course and technical enquiries.Produce training reminders and course joining instructions. To print and collate all training manuals and course literature and coordinate training pack content.Coordinate promotion of technical department activitiesTo assist with meetings and training sessions including setting up the training rooms, arranging lunches, and welcoming/signing delegates into training courses.Produce & distribute certificates following training courses.Manage and maintain stock levels of training literature and stationery.Manage and maintain stock levels for the training canteen.Arrange maintenance of the drinks machine. To support Technical Managers with the administration of audit reports and invoicing.Process invoices for bespoke technical trainingCheck and authorise BASIS invoices Assist with the production of meeting agendas and minutes.Liaise with printer supplier regarding maintenance of technical printerManage training spreadsheet - keep a record of training course statistics (i.e. number of delegates, additional costs etc.)Update and maintain the company database (CRM).Complete administrative tasks for CRRU Attend offsite meetingsFirst point of contact for customer enquiriesAccounts admininistration Any other duties commensurate with the level of the post, which may be required from time to time by the Training Coordinator. Skills/Experience Required Basic Microsoft computer skills.CRM knowledge would be advantageous.Strong verbal and written communication skills.Self-motivated.Attention to detail and accuracy when providing information.Ability to prioritise workload. This vacancy is being advertised on behalf of Bagnall Hopkins Recruitment who is operating as an employment agency/business. Your application will be sent to one of our consultants for review, at which stage we will be in touch to discuss your details further. If you do not hear from us within 48 hours your application has not been successful.We will not submit your CV until you have been briefed on the position and we have your consent to do so.Both Bagnall Hopkins and our clients promote a policy of equal opportunities.For Bagnall Hopkins’ GDPR policy and how your data will be handled, as well as what your rights are, please visit our website and go to our Privacy Policy

Technical Support Analyst - Hatfield Company Overview:Join a dynamic and forward-thinking organization at the forefront of innovation! Our client, a leading technology-driven company, is seeking a talented and experienced Technical Support Analyst with expertise in Power Automate and SharePoint to join their passionate team. If you are ready to take on a challenging role that offers career growth and a competitive salary of up to £40,000, then this is the opportunity for you! Position: Technical Support Analyst - Power Automate & SharePointSalary: Up to £40,000 per annum Responsibilities:As a Technical Support Analyst, you will play a pivotal role in ensuring the smooth operation of our technical systems. Your responsibilities will include: Providing expert technical support for Power Automate and SharePoint platforms.Troubleshooting and resolving issues related to system functionalities.Collaborating with cross-functional teams to enhance system performance.Offering training and guidance to end-users on utilizing Power Automate and SharePoint effectively.Keeping abreast of industry trends and advancements to contribute innovative solutions. To be successful in this role, you should possess the following qualifications and skills: Proven experience as a Technical Support Analyst or similar role.In-depth knowledge and hands-on experience with Power Automate and SharePoint.Strong problem-solving and analytical skills.Excellent communication and interpersonal abilities.Ability to work independently and collaboratively in a fast-paced environment. Benefits: Opportunities for professional development and career advancement.Flexible working arrangements, including remote options.Health and wellness programs.A collaborative and innovative work culture. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.

EPOS Technical Support EngineerHigh Wycombe £27,000 to £30,000 This is a fantastic opportunity for you, an experienced EPOS Technical Support Engineer, to join a fabulous company in High Wycombe. This position is 5 days in the office, Monday to Friday, but may move to 4 days in the office and 1 weekend day from home. As the EPOS Technical Support Engineer, you will be responsible for: Providing first line remote support to EPOS system users.Answering direct calls and enquiries from users.Diagnosing and rectifying issues to meet user expectations.Escalate any complex problems to the software developers where necessary.Assisting the implementation manager with remote EPOS system implementation tasks such as delivering remote training sessions and equipment setup support.Remotely support new members through their FPOS installations.Provide initial system tour and training to new members. This is a position which will grow as the client base grows, giving you he chance to become an integral part of what is current a small team but growing. In order to be successful in your application for the EPOS Technical Support Engineer, you should have: An EPOS or IT backgroundExcellent Customer SkillsHappy to potentially swap 1 week day, for a remote weekend support day. (It'll be fairly quiet at the weekend as the systems are robust and don't go down often) Any retail experience would be useful - even if you've previously worked in a shop and understand EPOS from a user perspective. If you an are EPOS Support Engineer and looking for an exciting support position, then please send your CV to me today.