Travel Coordinator
Travel Coordinator Location: CheltenhamSalary: £22,000-£28,000 DOE My client has an exciting opportunity for an Operations Coordinator to join their team. This role will involve ensuring the clients holidays are booked as per their itinerary within agreed budgets and time limits Responsibilities Operations of the brochure or tailor-made FIT toursBook hotels, ensuring use of allocations where availableAccurately book all services required for the successful operation of the tour within the budget setAccurately cost any additional requests or changesPrepare and check the final documentation for any errors or changesPrepare detailed Tour documentation, both the Tour Leader where appropriate and on call staffInvestigate and reply to Customer Service issues in a fair and balanced mannerMaintain professional relationships with all suppliers and clients at all timesLiaise with agents directly on any changes or operational requirementsLog/share feedback from each tour, ensuring that improvements are made as soon as possibleAssist the Finance Department with invoice queries as they arisePrepare financial statements and invoices to agents as required and ensure all necessary payments have been received on time Essential requirements Able to provide emergency mobile telephone service on a rota basis and provide all necessary information for the emergency fileExcellent knowledge of the English language, spoken and written, including creative writingPreferably some knowledge of one other European language (especially Spanish and Portuguese)University degree or similar OR solid and relevant work experienceUp-to-date knowledge of Outlook, Word, Excel and PowerPointNumerate, accurate, dedicated with attention to detailAbility to multi-task and work under pressureGood level of geographical and general knowledge of Travel and tourism Please contact Ellie at i2i Recruitment for IMMEDIATE consideration!If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance. i2i Recruitment Ltd is a leading independent employment agency providing staffing solutions across specialist areas.
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