What we do

Acacium Group is the first global specialist healthcare solutions partner offering staffing, managed services and innovative deliver models at scale to healthcare, social care and life sciences sectors.
We are focused on using our experience and capabilities to improve people's lives, through expert healthcare, social care and life sciences.
Our vision is to be the leading global healthcare solutions partner. We offer expert solutions, supporting our clients to deal with the challenges of rising demand and constrained workforce supply and helping to transform services across the sectors we serve.
People are always at the very heart of what we do &ndash; delivering excellent service to our clients, employees, candidates, patients and service users. We combine our flexible, professional workforce with technology and process management to create new delivery models working together for a better future.

What you'll get

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Customer Service Advisor Xyla Community Services (Part of Acacium Group) Bristol, BS13 with hybrid working opportunities Permanent, Full Time 37.5 hours a week | Monday-Friday, 9am-5pm or 8am-4pm Option of a 9 day working fortnight 21,000- 24,000 per annum bonus Unlock your potential Do you have a passion for delivering exceptional customer service? Are you looking for a new challenge where you can make a difference to people's lives? We have a new opportunity for an organised and professional individual to join our team in Bristol as a Quality and Governance Coordinator. We're seeking a proactive problem solver to join our team! You will handle concerns, complaints, and incidents across our Xyla Community brands, including Thornbury Community Services, Pulse Nursing at Home, Ellea Nursing, and Thornbury Nursing Community Divisions. In this role, you will liaise with patients, families, and internal clinical teams to escalate, document, and resolve incidents, ensuring a world-class service. Part of Acacium Group, Xyla Community Services provide bespoke, complex care in the community. We have an outstanding, high quality reputation of being able to stabilise highly complex packages of care quickly and with the ability to minimise risk, whilst keeping the client and their families at the centre of what we do. We're passionate about our people and proud that the services we provide achieve the highest standards of compassionate care, supporting choice and empowering our clients to live the life they want. Everyday you will… Use our Datix system to process and update complaints and incidents, escalating serious incidents to registered managers where appropriate Coordinate the investigation and evidence gathering Deliver exceptional customer service to those involved in an incident or complaint, keeping all parties updated and delivering outcomes Identify any trends or patterns within your case load Identify where change is required in process or within a care package to reduce risk moving forward What’s in it for you? In return for your hard work, we can offer you career development and a range of exciting company benefits including: Dedication to developing you and your career- we can give you the tools, guidance and support you need to be successful in your career Unlimited learning &amp; development opportunities right at your fingertips- including fully funded qualifications! Pension scheme Opportunity to opt into a 9 day working fortnight Gym Flex – discounted gym memberships which are UK wide! Long service and exceptional performance awards Regular team socials including drinks and nights to popular local restaurants Discounts on restaurants, shops, bars and cinemas Free flu vaccinations Join us and make a difference! If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is a global healthcare solutions partner offering staffing, managed services and innovative delivery models to health and social care systems and the life sciences industry. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner. We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence. Join us and play a key part of shaping the future of society and improving people’s lives! To thrive in this role, you must... Be a good communicator with confidence over the phone Have previous administration and customer service experience Have good IT skills and be competent in Microsoft packages Have good organisation skills with ability to prioritise workload effectively Our Inclusion Commitment: We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.

Customer Service Advisor

Assistant Accountant Xyla (Part of Acacium Group) Hybrid with 1 day a week in our&nbsp;Leeds office 27,000- 31,000 15% annual bonus Permanent, Full Time Unlock your potential: Do you have experience in accounting? Are you looking for a varied role with learning development opportunities? We're looking for an Assistant Accountant to join our team. In this role you will be responsible for the&nbsp;production of management accounts for the&nbsp;health and wellbeing team, with a particular focus on accurate revenue recognition and reconciliation. This is a varied role where you will also provide support on budgeting, forecasting and provision of management information. Part of Acacium Group, Xyla is an integrated healthcare solution that improves people’s lives and alleviates the demands of the UK healthcare system. Our services help people avoid hospital or accelerate them safely through it, with specialist support in their community or homes whenever needed. Every day you will… Obtain accurate and up-to-date milestone information to raise revenue invoices per contractual terms Conduct the reconciliation of billed, deferred and accrued income per business contract, ensuring P&amp;L and balance sheet accuracy Post and maintain accrual journals with obtained business context Act as key contact for operations and finance queries Own the transaction review process with operations to maintain accurate contract accounting and transparency on business performance Support the end-to-end month-end process per group timetable: from sub-ledger postings to month-end result review What is in it for you? Dedication to developing you and your career- we can give you the tools, guidance and support you need to be successful in your career Opportunities to enhance your experience and skillset by moving across the global organisation Workplace pension scheme Gym Flex – discounted gym memberships, UK-wide! Regular events and incentives Discounted Tastecard membership Reward Portal, offering discounts on shops, restaurants, and bars Free flu vaccinations Cycle to Work scheme Health Assessments and Dental Insurance Life Assurance, Critical Illness Cover and Private Medical Insurance Join us and make a difference! If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is a global healthcare solutions partner offering staffing, managed services and innovative delivery models to health and social care systems and the life sciences industry. We are a business with scale, leading digital capabilities, and a strong financial profile, with a vision to be the leading global healthcare solutions partner. We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence. Join us and play a key part of shaping the future of society and improving people’s lives! To thrive in this role, you must ideally&nbsp;have... Experience in a management accounting role, with background in production, reconciliation and review of key financial statements Experience in month-end management account production A completed or working towards&nbsp;accounting qualification Competence with Microsoft Excel Our Inclusion Commitment: We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First . We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.

Assistant Accountant

People Shared Services Administrator Acacium Group Homebased with occasional office visits across the UK 24,500- 27,000 15% annual bonus Permanent, Full Time Unlock your potential: Do you have experience in a Shared Services Centre/HR function? Do you enjoy working in a fast paced environment with a varied workload? Our People Shared Service Centre are looking for an organised and personable individual to join their team! As a People Shared Services Administrator you will be&nbsp;responsible for providing an exceptional employee experience to our stakeholders in a volume based and fast paced enviornment, administering&nbsp;all people transactional processes that spans the entire employee lifecycle from hire to retire. We're looking for someone with excellent interpersonal skills and high attention to detail, as you will be the first point of contact for all People related queries, maintaining our People systems and&nbsp;providing accurate information in accordance with policy and procedure and the requirements of regulatory standards. In this role you will also draft and issue offer letters and&nbsp;contracts within SLAs, as well as ensuring pre-employment checks for new starters are completed ahead of start dates. Acacium Group is a leading healthcare delivery partner. We combine access to workforce, technology and sector expertise to increase the sustainability of the global healthcare system from early-stage clinical research, to acute and palliative care. Our values inform everything we do, from the way we deliver our services, partner with clients and engage our people; driven by excellence, putting people first, always by your side. Every day you will... &nbsp;Draft and issue offer letters and contracts of employment for all new employees and contractors within our SLA, add them to our systems and enrol them onto the relevant e-learning modules Maintain our reference checking system, ensuring all pre employment checks and compliance standards are achieved and all people files are 100% compliant at all times and&nbsp;update and renew all DBS checks Update and action timely and accurate contractual change letters, processes and data input into our system Manage our team inbox, ensuring all enquiries are accurately addressed in a professional, efficient, timely manner Manage and administer the process for any assigned Maternity/Paternity/Adoption cases What is in it for you? Dedication to developing you and your career- we can give you the tools, guidance and support you need to be successful in your career Opportunities to enhance your experience and skillset by moving across the global organisation Workplace pension scheme Gym Flex – discounted gym memberships, UK-wide! Regular events and incentives including monthly recognition rewards Discounted Tastecard membership Reward Portal, offering discounts on shops, restaurants, and bars Free flu vaccinations Cycle to Work scheme Health Assessments and Dental Insurance Life Assurance, Critical Illness Cover and Private Medical Insurance Join us and make a difference! If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is a global healthcare solutions partner offering staffing, managed services and innovative delivery models to health and social care systems and the life sciences industry. We are a business with scale, leading digital capabilities, and a strong financial profile, with a vision to be the leading global healthcare solutions partner. We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence. Join us and play a key part of shaping the future of society and improving people’s lives! To thrive in this role, you must have... Strong HR knowledge with experience working in a HR/Shared Services team Experience managing the full employee lifecycle, from sending new employee contracts to processing leavers Good problem solving skills with a solutions focused mindset The ability to work to tight deadlines whilst maintaining a high attention to detail Our Inclusion Commitment: We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First . We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.

People Shared Services Administrator

HR Administrator Acacium Group Homebased with occasional office visits across the UK 24,500- 27,000 15% annual bonus Permanent, Full Time Unlock your potential: Do you have experience in a Shared Services Centre/HR function? Do you enjoy working in a fast paced environment with a varied workload? Our People Shared Service Centre are looking for an organised and personable individual to join their team! As a HR Administrator you will be&nbsp;responsible for providing an exceptional employee experience to our stakeholders in a volume based and fast paced enviornment, administering&nbsp;all people transactional processes that spans the entire employee lifecycle from hire to retire. We're looking for someone with excellent interpersonal skills and high attention to detail, as you will be the first point of contact for all People related queries, maintaining our People systems and&nbsp;providing accurate information in accordance with policy and procedure and the requirements of regulatory standards. In this role you will also draft and issue offer letters and&nbsp;contracts within SLAs, as well as ensuring pre-employment checks for new starters are completed ahead of start dates. Acacium Group is a leading healthcare delivery partner. We combine access to workforce, technology and sector expertise to increase the sustainability of the global healthcare system from early-stage clinical research, to acute and palliative care. Our values inform everything we do, from the way we deliver our services, partner with clients and engage our people; driven by excellence, putting people first, always by your side. Every day you will... &nbsp;Draft and issue offer letters and contracts of employment for all new employees and contractors within our SLA, add them to our systems and enrol them onto the relevant e-learning modules Maintain our reference checking system, ensuring all pre employment checks and compliance standards are achieved and all people files are 100% compliant at all times and&nbsp;update and renew all DBS checks Update and action timely and accurate contractual change letters, processes and data input into our system Manage our team inbox, ensuring all enquiries are accurately addressed in a professional, efficient, timely manner Manage and administer the process for any assigned Maternity/Paternity/Adoption cases What is in it for you? Dedication to developing you and your career- we can give you the tools, guidance and support you need to be successful in your career Opportunities to enhance your experience and skillset by moving across the global organisation Workplace pension scheme Gym Flex – discounted gym memberships, UK-wide! Regular events and incentives including monthly recognition rewards Discounted Tastecard membership Reward Portal, offering discounts on shops, restaurants, and bars Free flu vaccinations Cycle to Work scheme Health Assessments and Dental Insurance Life Assurance, Critical Illness Cover and Private Medical Insurance Join us and make a difference! If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is a global healthcare solutions partner offering staffing, managed services and innovative delivery models to health and social care systems and the life sciences industry. We are a business with scale, leading digital capabilities, and a strong financial profile, with a vision to be the leading global healthcare solutions partner. We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence. Join us and play a key part of shaping the future of society and improving people’s lives! To thrive in this role, you must have... Strong HR knowledge with experience working in a HR/Shared Services team Experience managing the full employee lifecycle, from sending new employee contracts to processing leavers Good problem solving skills with a solutions focused mindset The ability to work to tight deadlines whilst maintaining a high attention to detail Our Inclusion Commitment: We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First . We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.