What we do

Recruitment Advertising and CV Sourcing Services Provided by AWD online
Working closely with In-House Recruitment, HR Teams, Company Directors and Senior Managers on a non-commission basis, we advertise jobs and source candidates across the UK for SME, National and Global Companies.

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Customer Service Advisor / Spanish Speaker who is fluent in oral and written Spanish and Englishwith a great combination of administrative, customer service and organisational / planning skills, as well as a good understanding of Microsoft Office is required for well-established company based in Brighton, East Sussex. SALARY: Competitive LOCATION: Brighton orRemote Based (You can be based anywhere in the UK) If Brighton based, you would work from the office in the centre of the city. The company is based in a beautiful, modern office, and some of their benefits include onsite café and bar, Cake Wednesdays, free drinks on Fridays, onsite showers and many more! JOB TYPE: Full-Time, 1 Year Fixed Term Contract WORKING HOURS: To be considered for the role, you must be flexible towards work schedules and rotas (mornings, evenings, middle shifts, weekends, and public holidays) ESSENTIAL REQUIREMENT: Candidates MUST have fluent Spanish and English communication skills (both oral and written) You must also be happy working shifts. JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor who is fluent in oral and written Spanishand Englishwith a great combination of administrative, customer service and organisational / planning skills, as well as a good understanding of Microsoft Office. Working as the Customer Service Advisor you will provide excellent standard of service to customers through email, phones, and web chat interactions. As the Customer Service Advisor you will be resolving customer complaints in a patient, efficient and courteous manner and carrying out remedial action as and when required. APPLY TODAY If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review. DUTIES Your duties as the Customer Service Advisor include: Providing excellent standard of service to customers through email, phones and web chat interactions communicating in Spanish Providing and processing information in response to customer enquiries, concerns and requests in a timely, personable and professional manner Resolving customer complaints in a patient, efficient and courteous manner and carrying out remedial action as and when required Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution Consistently displaying a strong customer focus and &quot;going the extra mile&quot; to achieve a high level of customer satisfaction Escalating issues to the Team Leader as necessary Escalating regulatory issues to the Compliance Team Following up on customer interactions in accordance with Company’s processes and procedures Providing guidance to and mentoring junior members of the team Liaising with other departments (for instance Payments and Fraud) to resolve customer queries as and when required Complying with Company’s policies and procedures at all times, to improve service provided Maintaining professionalism in all interactions with clients and colleagues Displaying a high level of attention to detail whilst recording and updating account information Determining and accurately recording all details of incoming problems Monitoring website for errors and testing website after systems updates and new product launches Playing an active part in enhancing quality results and performance of the team Recommending potential products or services to management by collecting customer information and analysing customer needs Contributing to a continual enhancement of customer service, by providing ideas and suggestions on how to improve procedures and develop the department CANDIDATE REQUIREMENTS Essential: Excellent verbal and written communication skills in Spanish and English Ability to multitask, prioritise and work under pressure Excellent accuracy and attention to detail Proactive and results-driven approach Exceptional problem-solving skills Excellent prioritising skills Faultless telephone manner Customer focus and commitment to service excellence Good interpersonal skills and ability to work as part of a team Ability to learn quickly in a changing environment Diagnostic and Advisory Skills Confidence and ability to deal with difficult situations Good numeracy skills Strong IT skills including good working knowledge of Microsoft Outlook Desirable: Knowledge of online gaming and betting industry Interest and knowledge of sports HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C12198 Full-Time, Contract Customer Services / Contact Centre / Call Centre Jobs, Careers and Vacancies. Find a new job and work Remotely. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Customer Service Advisor / Spanish Speaker

Building Control Surveyor / Inspector with a professional Building Control Qualification (RICS, CABE or equivalent), significant Building Control experience with working knowledge of building regulations and legislation and excellent communication and negotiation skills is required for well-established organisation based in Wokingham. SALARY: Up to 54,707 per annum including market supplement (DOE) plus Golden Hello payment (up to 6,000 subject to terms) Benefits LOCATION: Hybrid role - working part from the office in Wokingham and part from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 hours per week JOB OVERVIEW We have a fantastic new job opportunity for a Building Control Surveyor / Inspectorwith a professional Building Control Qualification (RICS, CABE or equivalent), significant Building Control experience with working knowledge of building regulations and legislation and excellent communication and negotiation skills. Working as the Building Control Surveyor / Inspector you will manage portfolios of domestic and non-domestic construction projects, providing expert advice, supervision, and consultancy services across projects. As the Building Control Surveyor / Inspector you will have experience at a senior level, although other levels of experience will be considered as the organisation can provide ongoing training and support as you look to progress your career. This is an excellent time to join the organisation’s team as they undertake a diverse portfolio of major construction / build projects including large-scale housing developments, school developments and town centre redevelopment. DUTIES Your duties as the Building Control Surveyor / Inspector include: Manage a portfolio of Band A and Band B construction development sites, including non-domestic low risk schemes (including new applications) Provide accurate information, advice, and professional support to businesses and/or individuals, in accordance with the inspection framework Support and supervise, in accordance with the management framework, other members of the team including, where agreed, the delegation of plan checking, site inspections and other duties Liaise and/or consult with external agencies, stakeholders, statutory undertakers and members of the public as necessary to ensure a seamless approach to the provision of guidance and service delivery Understand the vision, values, and strategic priorities of the organisation so that Officers are engaged and motivated to deliver the organisation’s strategic plan Positively contribute to a strong, efficient, and effective performance culture with a focus on service excellence CANDIDATE REQUIREMENTS Hold Registered Building Inspector status at Class 2 level Professional Building Control Qualification (RICS, CABE or equivalent) Building Control experience with working knowledge of building regulations and legislation Excellent communication and negotiation skills Strong organisation and prioritising skills Strong focus for service excellence BENEFITS Golden Hello payment of up to 6,000 (subject to successful completion of probation period and length of service commitment) Generous annual leave of up to 30 days (rising to 35 after 5 years’ service) plus bank holidays An enhanced local government pension scheme Flexible working arrangements Employee Assistance Programme A range of discounts Onsite gym and more! APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P12176 Full-Time Permanent Property / Building / Construction Jobs, Careers and Vacancies. Find a new job and work in Wokingham, Berkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. Construction | Property | RICS | CABE | Building Investigator AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

Building Control Surveyor / Inspector

B2B Sales Executive / Client Account Manager who is personable, organised and highly motivated with excellent customer service and business development skills is required to manage existing client accounts whilst developing new business opportunities is required for a well-established and rapidly growing manufacturing designer and retail company based in Par, Cornwall, South West England. FULL PRODUCT TRAINING PROVIDED If you’ve sold lighting or similar electrical products within a commercial setting then great. If not, the company will provide full product training and support so you can get up to speed quickly. SALARY: 38,000 OTE (includes a basic salary of 25,000 - 27,000 per annum) Benefits (see below) LOCATION: Par, Cornwall, South West England (This is an Office Based Position, which will require client site visits) JOB TYPE: Full-Time, Permanent PLEASE NOTE: This role will require you to work from the office in Par, Cornwall. You will also be required to visit client sites, sometimes at a moments notice, so you will need the flexibility to travel when required. JOB OVERVIEW We have a fantastic new job opportunity for a B2B Sales Executive / Client Account Manager who is personable, organised and highly motivated with excellent customer service and business development skills is required to manage existing client accounts whilst developing new business opportunities. Working as the B2B Sales Executive / Client Account Manager you will join a company that manufacture, design and supply electrical lighting products to both retail and the wholesale markets. As the B2B Sales Executive / Client Account Manager you will sell to businesses, wholesalers, interior designers and direct to retailers. In addition to developing new business you will also manage your client accounts, upselling where possible and ensuring they are serviced and new orders are processed quickly. You will be based in the office when not visiting clients and you must have the flexibility to travel when required. Some months you may only visit clients once a month and other times you might visit clients four times in a week. This is a great opportunity for a sales professional who likes the variety of account management and new business development, working from the office and in the field visiting customers. WHY JOIN? EXCITING GROWTH: Be part of a successful and fast-growing company in the electrical product sector. REWARDING ENVIRONMENT: Join a friendly and committed team that values your contributions and celebrates your success. GREAT BENEFITS: Competitive basic salaries and commission structures. Great holiday entitlement. Free on-site parking CANDIDATE REQUIREMENTS As the B2B Sales Executive / Client Account Manager you will have the following skills, experience and attributes: Experience of working in Sales / Account Management A proven background in sales (Electrical sector preferable but not essential as training will be given) Experienced in the use of Microsoft Office / 365, Outlook, Excel, Word, Teams A passion for learning and improving your product knowledge to assist you and your clients Take pride in your work and enjoy being part of a very busy committed team Possess a good attention to detail throughout each process Excellent client interaction / organisation skills Polite, friendly manner, whilst being driven to succeed and deliver Previous experience of using CRM database communication notes / appointment call follow up Able to work under pressure to deadlines and targets Office based with a willingness to travel to client project / support projects when required Ability to communicate with clients outside of UK office hours when required Willingness to undertake training modules set out by the company Even if you do not have all the above skills, but are hardworking, willing to learn and have confidence in yourself to succeed then we would like to hear from you. BENEFITS Bonus pot opportunity Growing successful company A friendly team environment Free on-site car park 25 days holiday plus Bank holidays Workplace Pension Scheme Close to shop / supermarket HOW TO APPLY To be considered for this job vacancy, please submit your CV and Covering Letter to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P12175 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Par, Cornwall, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

Sales Executive / Client Account Manager / B2B

Lead Safeguarding Practitioner / Vulnerable Adults &amp; Child Protection Officer with experience of protecting and safeguarding children and vulnerable adults from exploitation and harm, and expertise in developing systems and policies in a complex partnership landscape using data and intelligence insights, is required to join a Community Safety &amp; Enforcement Team for a well-established organisation based in Wokingham, Berkshire. This role is known within the organisation as an Exploitation and Serious Violence Lead SALARY: 43,421 - 48,474 per annum Benefits LOCATION: Hybrid - working both from home and the office in Wokingham. JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 hours per week JOB OVERVIEW We have a fantastic new job opportunity for a Lead Safeguarding Practitioner / Vulnerable Adults &amp; Child Protection Officer with experience of protecting and safeguarding children and vulnerable adults from exploitation and harm, and expertise in developing systems and policies in a complex partnership landscape. Working as a Lead Safeguarding Practitioner / Vulnerable Adults &amp; Child Protection Officer you will head up the Exploitation &amp; Serious Violence unit of the Community Safety &amp; Enforcement Team and will be the subject matter expert on exploitation across the borough, playing a pivotal role to the organisation’s objectives in safeguarding residents and providing advice and guidance to social care and other agencies across the area. As a Lead Safeguarding Practitioner / Vulnerable Adults &amp; Child Protection Officer you will implement partnership working in order to protect and safeguard children and vulnerable adults from exploitation and harm. Your role will be central to ensuring partners are working together and listening to the needs of residents, in order to prevent issues from escalating. DUTIES Your duties as a Lead Safeguarding Practitioner / Vulnerable Adults &amp; Child Protection Officer will include: The ability to use data and intelligence insights to develop a partnership approach, to safeguarding Children and Adults at risk of exploitation or serious violence Develop best practice prevention and early intervention across a broad complex local partnership landscape Support, co-ordinate, drive forward and deliver the work of the Serious Violence and Exploitation Board Support and advise Adults and Childrens Social Care Practitioners to help develop policy and intervention pathways to reduce escalation of risk Develop practical early intervention and prevention programmes that bring together best practice and local needs CANDIDATE REQUIREMENTS Experienced Safeguarding practitioner, with evidence of CPD (Continuing Professional Development) Demonstratable knowledge &amp; experience of the wider strategic &amp; operational framework and context of Criminal Justice, Community Safety &amp; Public Health of the Serious Violence &amp; Exploitation agenda Experience &amp; expertise of developing systems and policies in a complex partnership landscape This role will be subject to Disclosure &amp; Barring Service (DBS) checks along with other relevant employment checks. BENEFITS Generous annual leave entitlement Local government pension Employee assistance programme Host of employee discounts and much more APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P12174 Full-Time, Permanent Adult Social Care Jobs, Careers and Vacancies. Find a new job and work in Wokingham, Berkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.