Working at QBE Management Services (UK) Limited

We’re an international insurer and reinsurer offering a diverse portfolio of commercial, personal and speciality products, as well as risk management solutions. We employ a team of more than 11,700 people, in 27 countries around the world.

We want everyone who joins us to enjoy the benefits of a rewarding and inspiring future within a culture that is inclusive, flexible and supportive. We are extremely proud to have won ‘Employer of the Year’ at the Insurance Insider Honours 2022.

We asked some of our employees what makes QBE such a special place to work and one of the items that came at the top of the list is our culture. We are open, friendly, collaborative and supportive and we work together to achieve common goals and resolve problems. Treating people with respect is part of our QBE DNA and we encourage employees to bring their ‘whole selves’ to work.

Another important element is that our management teams are supportive, approachable and flexible and they like to encourage collaboration and new ideas. They provide challenging work and encourage teams to take ownership and accountability.

Importantly, some of the ways that QBE goes above and beyond to make the company such a special place to work include a comprehensive support structure of information on wellbeing, free membership to the mental health headspace app, charity days to help local communities, a work from home equipment allowance and fund matching all money raised for charity.

 

Why QBE? At My Best

At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it’s not just what we do that matters, it’s how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.

At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. #LI-Hybrid

Celebrating ethnic diversity

In 2019, we formed a new employee network called Mix to encourage and celebrate ethnic diversity at QBE, as well as raising awareness about issues faced by ethnic minorities in the workplace. We strongly believe that ethnic diversity adds value to our organisation by helping us to attract and retain the very best talent, foster innovation and meet the needs of diverse clients in today’s global environment. The network has successfully piloted a reverse mentoring scheme to educate colleagues around challenges people face and introduced a School Partnership programme to encourage students from ethnically diverse backgrounds to experience the working world of insurance.

 

Partnerships helping drive positive change

We have pledged our commitment to supporting Diversity and Inclusion in our workplace and are proud to be part of?the following initiatives and campaigns:

• ABI Making Flexible Work Campaign
• Bloomberg Gender Equality Index
• Business Disability Forum
• Carer Confident
• Disability Confident Employer
• Inclusion@lloyds
• Insuring Women’s Futures
• Race at Work Charter
• Stonewall Global Diversity Champions
• We’re all in for inclusivity
• Women in Finance Charter
• Working Families

 

An inclusive culture

We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers. Our vision is to empower our people to be their best by creating an environment where everyone’s contribution and voice is valued, where we have a collective sense of purpose and a community of empowered individuals working collaboratively.

As part of our commitment to diversity and inclusion, we have signed the Women in Finance Charter, an initiative by HM Treasury and financial services firms to build more balanced, fairer industry. We set a target to achieve more than 32% senior female representation by the end of 2020. We are proud to have met this target early across our European Operations population and have now set a new target of 40% women in leadership by the end of 2025.

Our recruitment practices ensure we look beyond traditional talent pools to attract diverse talent. In addition, we have continued to build on our comprehensive learning resources to empower our people to own their career development and increased focus on identifying and developing their talent.