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TCC has an urgent requirement for a team of experienced Diploma Level 4 qualified Complaint Handlers for an ongoing project investigating suitability of advice complaints on pensions and investments. Job Title: Complaint Handler Rate: 250 per day (via an umbrella) Start Date: 24th June 2024 Duration: 12 months minimum Location: Working from home (fully remote) Requirement: You must be Diploma Level 4 qualified (Diploma in Financial Planning / Diploma in Financial Advice) or working towards the qualification Have a strong experience of reviewing pensions &amp; investment files for suitability of advice. Professional, excellent attention to detail, ability to make decisions as well as following set processes &amp; procedures. Role: End-to-end complaints handling, including review, decision making and redress. The focus is on suitability of advice on pensions and investment business. We look forward to hearing from you.