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Call Centre Advisor courses

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  • PRINCE2® Foundation & Practitioner - Both Exams Included

    Training Deals
    Award Winning Course | Awarded by Axelos | 99% Pass Rate
    • 7,676 enquiries
    • Online
    • 50 hours · Self-paced
    • Professional certification
    • 40 CPD points
    • Tutor support
    Highly rated
    ...online, you will receive you welcome pack immediately after making the payment. If you purchase the course through one of our learning advisors on call, your account will be set up within one business working day. How long do I have access to the materials for? You will have access …
    Enquire for pricing
  • CIPD Level 3 Foundation Certificate in People Practice (Online, Self-Paced)

    Watson Martin
    Start your HR or L&D career here | No experience required | Get qualified in 6 months | 24/7 VLE access | No exam
    • 288 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...started on developing the knowledge and skills you need to achieve your career ambitions. “I would highly recommend Watson Martin. I was a call centre operative when I started my CIPD studies and gaining the qualification helped me to secure my first HR admin role with an IT company. I …
    £1,699
  • Customer Service, KYC & Email Writing - CPD Certified

    Skill Arts
    Customer Rapport | CRM | Defusing Techniques | Customer Management | Lifetime Access
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Customer Service Creating a Customer-Focused Organisation The Benefits of a Customer-Centred Approach World-Class Customer Service Techniques The Power of Empathy in Customer Service The Role of Call Centre Agents in Customer Service Grow Service Model for Enhanced Customer Interaction …
    £12
  • Administering Microsoft SQL Server 2012 Databases

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing
  • Administrative Assistant Diploma

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing
  • Adobe Creative Cloud Award

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing
  • Advanced Diploma in Accounting with AAT

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing
  • Advanced Diploma in Accounting with AAT Foundation

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing
  • Advanced IT Support Technician Diploma with CompTIA

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing
  • Audio Transcription Level 1

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing
  • Audio Transcription Level 2

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing
  • Blogging for Business

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing
  • Bookkeeping Level 2 - Module 1

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing
  • Bookkeeping Level 2 - Module 2

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing
  • Bookkeeping Level 2 - Module 3

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing
  • Bookkeeping Transactions and Controls Part 1

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing
  • Business Document Production

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing
  • Business Startup Diploma

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing
  • Certified Java Associate

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing
  • Communication Skills for IT Specialists

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing
  • Communications in an Organisation

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing
  • CompTIA Cloud Essentials

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing
  • CompTIA Cybersecurity Analyst (CySA+)

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing
  • CompTIA IT Fundamentals

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing
  • Different Leaderships Attributes and Skills

    Pitman Training Centre Brighton
    Distance Learning or In-Centre options - In-Centre Restrictions apply
    • Online
    • Self-paced
    ...town centre locations There's nothing more convenient. We're easy to get to so it's simple for you to pop in just when you need to - and we're open six days a week*. Some of our courses can also be done remotely online. Help and support along the way Experienced course advisors are …
    Enquire for pricing

FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.