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Administrative Office Procedures

e-learning course with training materials

Lion Heart Consulting

Summary

Price
£210 inc VAT
Study method
Online
Duration
1 week · Self-paced
Access to content
6 weeks
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price

Overview

A well-run office reduces miscommunications and helps to eliminate common errors. By making the administrative office a priority, you will establish clear policies and procedures with employee understanding and buy-in, which ensures that your work environment runs smoothly.

With our Administrative Office Procedures training and workshop, your participants will understand how an Administrative Office Procedure binder demonstrates professionalism and efficiency in an organization or office setting.

It is also a marvelous instrument for quick reference and utilization. Strategies and procedures are a vital connection between the company's vision and its everyday operations.

Certificates

Certificate of completion

Digital certificate - Included

Description

The Administrative Office course is designed to prepare students with the knowledge and skills needed to manage an office environment effectively. The course covers a range of topics related to office management, communication, customer service, and technology.

The course begins with an overview of office management and the role of administrative professionals in various industries. Students will learn how to create and manage documents, organize files and records, schedule appointments and meetings, and make travel arrangements.

The course also covers communication skills, including effective verbal and written communication, active listening, and conflict resolution. Students will learn how to interact with customers, clients, and colleagues in a courteous and professional manner.

Requirements

You don’t need any special equipment for this course, just a PC or Mac to watch the videos and a pen to take notes There are no prerequisites for this training, hence anyone can attend.

Career path

Administrative roles

Questions and answers

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: Office skills, Administration
Related searches: Online courses