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Business Administration & Retail Customer Service - Level 4 Diploma

CPD CERTIFIED | 2 Courses and PDF Certificates | Tutor Support | No Hidden Fees | Assignment Included | Lifetime Access

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Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
2.8 hours · Self-paced
Qualification
No formal qualification
Certificates
  • 2 Digital certificate - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

Add to basket or enquire

Overview

Business Administration & Retail Customer Service - Level 4 Diploma

  • 2 CPD CERTIFIED Courses Bundle
  • FREE PDF CERTIFICATE INCLUDED

Business Administration & Retail Customer Service - Level 4 Diploma

Get instant access to your Business Administration & Retail Customer Service - Level 4 Diploma course. Study online, track your progress, and learn new skills, from wherever you are.

  • 14 DAY MONEY BACK GUARANTEE
  • Instant PDF Certificate after completing this Business Administration & Retail Customer Service - Level 4 Diploma course.

This Business Administration & Retail Customer Service - Level 4 Diploma course comes with easy to understand e-learning study materials.

Courses you will get with this Premium Bundle: -

  • Course 01: Business Administration
  • Course 02: Retail Customer Service - Level 4 Diploma

This Business Administration & Retail Customer Service - Level 4 Diploma course is developed by industry experts. We have divided this Business Administration & Retail Customer Service - Level 4 Diploma course into ten easy-to-understand modules. Each module deals with an important topic.

Why choose this Business Administration & Retail Customer Service - Level 4 Diploma

  • Instant access to this Business Administration & Retail Customer Service - Level 4 Diploma course.
  • Self-paced Business Administration & Retail Customer Service - Level 4 Diploma, supported on any device, i.e., desktop, laptop, smartphone, tab.
  • TUTOR SUPPORT Available to this Business Administration & Retail Customer Service - Level 4 Diploma Course
  • Dedicated 24/7 customer support to solve all the queries from you.
  • Unlimited Access to this Business Administration & Retail Customer Service - Level 4 Diploma course
  • Budget-friendly course price to this Business Administration & Retail Customer Service - Level 4 Diploma course
  • Entirely FREE PDF certificate to this Business Administration & Retail Customer Service - Level 4 Diploma course
  • No Hidden fees to this Business Administration & Retail Customer Service - Level 4 Diploma course
  • Downloadable Resource Available to this Business Administration & Retail Customer Service - Level 4 Diploma course

Please remember that this Business Administration & Retail Customer Service - Level 4 Diploma course comes with Reed's 14 days Money Back Guarantee.

Certificates

2 Digital certificate

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Curriculum

2
sections
9
lectures
2h 45m
total

    • 1: Business Administration 49:00 PDF

    • 2: Module 1 An Overview of Customer Service 25:00 PDF
    • 3: Module 2 Strategies for Understanding Your Customers 19:00 PDF
    • 4: Module 3 The Customer-Focused Organisation 08:00 PDF
    • 5: Module 4 Creating Customer Service Strategy 13:00 PDF
    • 6: Module 5 Training & Development for Effective Customer Service 12:00 PDF
    • 7: Module 6 Building Strong Relationship With Customers 22:00 PDF
    • 8: Module 7 Communication in Customer Service 08:00 PDF
    • 9: Module 8 Handling Complaints 09:00 PDF

Course media

Description

Business Administration & Retail Customer Service - Level 4 Diploma

This Business Administration & Retail Customer Service - Level 4 Diploma course is designed to provide you with a comprehensive understanding of Business Administration & Retail Customer Service - Level 4 Diploma, empowering you to achieve excellence in this field and build a successful career.

Refund Policy

This Business Administration & Retail Customer Service - Level 4 Diploma course is backed by a 14-day refund policy. If you're not completed satisfied, simply request a refund through your dashboard.

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*** Grab Your Certificate ***

After completing the Business Administration & Retail Customer Service - Level 4 Diploma Bundle! As a token of your achievement, you will receive immediate access to a complimentary PDF certificate for each individual course within the Business Administration & Retail Customer Service - Level 4 Diploma bundle. Completely free of charge.

Who is this course for?

Business Administration & Retail Customer Service - Level 4 Diploma

This course is for anyone interested in Business Administration & Retail Customer Service - Level 4 Diploma

Requirements

Business Administration & Retail Customer Service - Level 4 Diploma

There is no prerequisite to enrolling in this Business Administration & Retail Customer Service - Level 4 Diploma course.

Career path

Business Administration & Retail Customer Service - Level 4 Diploma

  • Business Administration & Retail Customer Service - Level 4 Diploma Course offers a unique opportunity to gain valuable skills and advance your career

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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