Introduction to Salesforce

Course overview

Uplatz provides this fundamental course on Salesforce, one of the leading CRM software. It is a self-paced video course consisting of video lectures. You will be awarded Course Completion Certificate at the end of the course.

Salesforce is a service which is cloud based computing software. Salesforce specializes in customer relationship management (CRM). With Salesforce you can use the cloud mechanism for better communication with you existing as well as future customers. This has become the topmost software for customer achievement and helps business track customer activity and market to customers. Salesforce has been able to control cloud technology and make a diversity of applications for businesses to better join to their customers and help give them solution to their services through analytics and apps. Salesforce is cloud-based and it helps organizations to successfully restructure their sales and marketing operations. It also offers organizations effortless access to web-based software via the internet.

Salesforce includes administration and developer operations. A Salesforce Administrator has to work with stakeholders and to describe system necessities and customize the platform. A salesforce administrator facilitates users to get the most out of Salesforce technology by understanding how to make the platform work for their company's goals.

Furthermore, a Salesforce Developer takes care of all types of standard Salesforce Development and customization. This includes coding, unit testing, building applications, and creating and modifying existing applications.