Hotel Receptionist Training

★★★ 2685+ Positive Reviews from Students! ★★★

What you will get?

• Free Microsoft Office Course with CPD Accredited PDF certificate
• Free CPD UK Accredited PDF Certificate from Lead Academy
• Free MCQ Exam Included
• Lifetime Course Access
• Updated Training Materials

Are you looking to begin your hotel reception career or want to develop more advanced skills in hotel reception? Then this Hotel Receptionist course will set you up with a solid foundation to become a confident hotel receptionist and help you to develop your expertise in hotel reception.

This Hotel Receptionist course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic institution, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.

Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Hotel Receptionist course will set you up with a solid foundation to become a confident hotel receptionist and develop more advanced skills. Gain the essentials skills and knowledge you need to propel your career forward as a hotel receptionist.

This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.

This comprehensive Hotel Receptionist course is the perfect way to kickstart your career in the field of hotel reception. This Hotel Receptionist course will give you a competitive advantage in your career, making you stand out from all other applicants and employees.

If you’re interested in working as a hotel receptionist or want to learn more skills on hotel reception but unsure of where to start, then this Hotel Receptionist course will set you up with a solid foundation to become a confident hotel receptionist and develop more advanced skills.

The Hotel Receptionist course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a hotel receptionist.

As one of the leading course providers and most renowned e-learning specialists online, we’re dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Why Choose This Hotel Receptionist Course:

• Boost your career in hotel reception
• Endorsed by The Quality Licence Scheme
• Accredited by The CPD UK and International Practitioners of Holistic Medicine (IPHM)
• Special Offer - Free Course Completion PDF Certificate, Leadership & Management, MCQ Based Exam & Industry Expert Support Included
• Dual (CPD UK and IPHM) accredited certificate in 1 course
• Learn from industry experts
• Lifetime Access
• High-quality e-learning study materials
• Self-paced, no fixed schedules
• 24/7 customer support through email
• Available to students anywhere in the world
• Study in a user-friendly, advanced online learning platform

So, what are you thinking about! Start getting the benefits by enrolling today!

Certificate of Completion

Digital certificate - Included

CPD UK Accredited Certificate of Achievement

Digital certificate - Included

The Hotel Receptionist is a popular training course, ideal for anyone who is looking to kickstart their career as a hotel receptionist, as well as professionals who want to test their existing skills and knowledge. If you want to gain an in-depth understanding of hotel reception, then this program is perfect for you.

Our online courses come with lifetime access with no time limit for completion. Each course is fully accessible from a tablet, mobile or laptop, as long as there is a secure internet connection.

We pride ourselves on our supportive network of dedicated instructors and attentive customer service team who are dedicated to assisting you through your learning journey. Contact them at any time via email should you have any questions or queries.

Course Syllabus:

We have divided the Hotel Receptionist course into 16 user-friendly modules, covering all fundamental areas of hotel reception to provide learners with the relevant skills and industry knowledge to take their career to the next level.

This comprehensive Hotel Receptionist course includes the following modules:

The following module of the Hotel Receptionist course will set you up with a solid foundation in the hotel reception industry and give you the essential skills you need to get yourself job-ready!

Module 01: Introduction

• Introduction

Module 02: How to Converse with Customers?

• How to Converse with Customers?

Module 03: Rules of Email Etiquette

• Rules of Email Etiquette

Module 04: Rules of Grooming and Dress Code

• Rules of Grooming and Dress Code

Module 05: Rules of Telephone Etiquette

• Rules of Telephone Etiquette

Module 06: Relationship with Customers

• Relationship with Customers

Module 07: Building Rapport with Customers

• Building Rapport with Customers

Module 08: Roles and Responsibilities

• Roles and Responsibilities

Module 09: What is Up Selling?

• What is Up Selling?

Module 10: What is Cross-Selling?

• Identify the Steps for Selling

Module 11: Identify the Steps for Selling

• Factors Influencing Buying Decision

Module 12: Factors Influencing Buying Decision

• Customer Buying Objections

Module 13: Customer Buying Objections

• Assertive as Reception Assistant

Module 14: Assertive as Reception Assistant

• Handling Customers Complaints

Module 15: Handling Customers Complaints

• Tips for Success as an HR Assistant

Module 16: Tips for Success as an HR Assistant

• What is Cross-Selling?

Method of Assessment

On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately.

Certificate of Completion

On completion of the Hotel Receptionist course, you will be eligible to obtain your free PDF certificate of course completion.

Certificate of Achievement

Endorsed Certificate from Quality Licence Scheme

After successfully passing the MCQ exam you will be eligible to obtain Hotel Receptionist Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65.

CPD UK and IPHM Accredited Certificate of Achievement

On successful completion of the Hotel Receptionist course, you will be eligible to order your CPD UK and IPHM accredited certificate of achievement (dual certificate) as proof of your new skill. You can also share this certificate with prospective employers and your professional network. You/your employer can verify your certificate through our website.

This comprehensive Hotel Receptionist course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of hotel reception.

This Hotel Receptionist course is felicitous for those, who want to be the best in their jobs.

Whether you are completely new to the field or are an aspiring professional, the Hotel Receptionist course will help open doors to a wide range of professions within your chosen field, helping you to stand out to employers with up to date skills that can be used to enhance your CV.

• There are no academic entry requirements for this Hotel Receptionist course, and it is open to students of all academic backgrounds.
• As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol.

This Hotel Receptionist course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry.

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