Level 5 Diploma in Admin Support Assistant - QLS Endorsed
Level 5 QLS Endorsed Training | 150 CPD Points | Free PDF Certificate | 24/7 Tutor Support | Lifetime Access
Janets
Summary
- CPD Accredited PDF Certificate - Free
- CPD Accredited Hardcopy Certificate - £15.99
- QLS Endorsed Hardcopy Certificate - £99
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Overview
Are you ready to embark on a journey towards becoming a proficient Admin Support Assistant? Our comprehensive course offers a unique opportunity to acquire the skills and knowledge necessary for excelling in this dynamic role. From mastering business telephone etiquette to honing your communication and organizational abilities, this Admin Support Assistant course equips you with the tools to thrive as an indispensable support professional.
Embark on this course to unlock the potential within you and pave the way for a rewarding career as an Admin Support Assistant in the UK job market. Your journey towards success begins here!
Learning Outcomes:
- Gain a deep understanding of the role and responsibilities of an Admin Support Assistant.
- Develop essential skills in telephone etiquette and business communication, enabling you to represent your boss and company professionally.
- Master the art of diary management, time management, and record-keeping, ensuring efficient and organized workflow.
- Enhance your business writing skills, perfecting structures for various documents and honing your proofreading capabilities.
- Cultivate strong organizational skills, enabling you to effectively manage daily tasks and maintain a well-organized workplace.
What You Get Out Of Studying With Janets
- Free PDF certificate upon successful completion of the Admin Support Assistant course
- Full one-year access to Admin Support Assistant course materials
- Instant assessment results
- Full tutor support available from Monday to Friday
- Study the Admin Support Assistant course at your own pace
- Accessible, informative modules taught by expert instructors
- Get 24/7 help or advice from our email and live chat teams with the Admin Support Assistant training
- Study at your own time through your computer, tablet or mobile device
- Improve your chance of gaining valuable skills by completing the Admin Support Assistant course
Enrol in the Admin Support Assistant course to find out more about the topic and get one step closer to reaching your desired success!!
Achievement
Certificates
CPD Accredited PDF Certificate
Digital certificate - Included
CPD Accredited Hardcopy Certificate
Hard copy certificate - £15.99
A physical, high-quality copy of your certificate will be printed and mailed to you for only £15.99.
For students within the United Kingdom, there will be no additional charge for postage and packaging. For students outside the United Kingdom, there will be an additional £10 fee for international shipping.
QLS Endorsed Hardcopy Certificate
Hard copy certificate - £99
Level 5 QLS Endorsed Hardcopy Certificate
CPD
Course media
Description
The Admin Support Assistant course is delivered through Janets’ online learning platform. The Admin Support Assistant course has no formal teaching deadlines, meaning you are free to complete the course at your own pace.
Each session in this Admin Support Assistant course is thorough and easy-to-understand. The extensive course materials of Admin Support Assistant are accessible at any time and from any location, allowing you to study at your own speed in the comfort of your own home. Throughout the course, you will receive tutor support, and our helpful customer service is available around the clock to help you with any problems you might face while studying the Admin Support Assistant.
Course Modules
**Admin Support Assistant**
Module 1: Introduction to Admin Support Assistant
- Role and Responsibilities of an Assistant / Secretary
- Job Functions and Required Skills
- Planning Work Details
- Difference between Secretary and Assistant
- Summary
Module 2: Business Telephone Skills
- Telephone Etiquette
- Telephone Skills
- Telephone Courtesy Tips
- Domestic and International Calls
- Voice-Mail Courtesy
- Summary
Module 3: Representing Your Boss and Company
- Competence
- Professionalism
- Reflecting Brand Values
- Working Toward Company Objectives
- Summary
Module 4:Business Etiquette
- Introduction to Business Etiquette
- Importance of Business Etiquette
- Types of Business Etiquette
- How to Improve Business Etiquettes
- Summary
Module 5: Mail Services and Shipping
- The Office Mail
- Mailing and Shipping Details
- Royal Mail Services
- Alternatives to Royal Mail
- Summary
Module 6: Travel Arrangements
- Business Travel
- Hotel Reservations
- Summary
Module 7: Organising Meeting and Conferences
- Preparing Conference Materials
- During and After Conferences
- Conference Notes
- Summary
Module 8: Diary Management and Note taking
- Introduction to Diary Management
- Different Types of Diary Management
Module 9: Time Management
- Introduction to Time Management
- Overcoming Procrastination
- Managing Deadlines
- Summary
Module 10: Record Keeping and Filing Systems
- Keeping Accurate Records
- Filing Systems
- How to Alphabetise for Filing and Indexing
- Handling Confidential Documents
- Computer File Organising
- Summary
Module 11: Business Writing Skills
- Structures of Business Documents
- Structures of Other Official Documents
- Editing and Proofreading
- Summary
Module 12:Organisational Skills
- Organising Daily Work
- Organising Workplace
- Summary
Module 13: Communication Skills
- Effective Listening Skills
- Non-Verbal Communication
- Communication Strategies
- Summary
Method of Assessment
To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course.
After successfully passing the course exam, you will be able to apply for a certificate as proof of your expertise.
Who is this course for?
The Admin Support Assistant course is ideal for:
- Individuals aspiring to become Admin Support Assistants and secretaries.
- Office professionals looking to enhance their skills and advance in their careers.
- Graduates seeking practical knowledge to excel in administrative roles.
- Job seekers aiming to stand out in the competitive job market.
- Anyone interested in improving their business etiquette and communication skills.
Requirements
No prior qualifications are needed for Learners to enrol on this Admin Support Assistant course.
Career path
This Admin Support Assistant course will assist you to get your desired job in the relevant field, including:
- Administrative Assistant: £18,000 - £30,000
- Executive Secretary: £22,000 - £40,000
- Office Manager: £25,000 - £40,000
- Personal Assistant: £20,000 - £35,000
- Customer Service Representative: £18,000 - £25,000
- Data Entry Clerk: £16,000 - £24,000
Questions and answers
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
