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Negotiation Skills : Negotiation Skills

Diploma QLS Level 5 |*FREE PDF Certificate* 120 CPD Credits | *Free Administration Course*


Brentwood Open learning College

Summary

Price
£12 inc VAT
Study method
Online
Duration
450 weeks · Self-paced
Qualification
No formal qualification
CPD
120 CPD hours / points
Achievement
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

54 students purchased this course

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Overview

Negotiation Skills

Diploma in Negotiation Skills QLS Level 5. Additional CPD Accredited Negotiation Skills Certificate with 120 CPD points available without extra study. This Negotiation Skills course comes with easy to understand e-learning study materials.

Negotiation Skills

Negotiation Skills can be advantageous throughout life. At its heart, negotiation is about influencing outcomes in a manner that ensures maximum benefit or value for you personally. In sales, negotiation works toward closing the deal in a mutually-satisfactory manner. Those who master the art of negotiation are able to make the opposite party believe that they have scored the best deal. When in reality, it’s the seller or business that’ has come out on top. Powerful negotiators influence outcomes to work in their own favour, while carefully ensuring that everyone involved in the deal/sale leaves feeling satisfied.

Negotiation Skills

This course is ideally-suited to anyone with an interest in becoming a more capable negotiator. Study a variety of effective negotiation techniques, along with how to handle objections and avoid dead-ends. Learn how to influence and persuade without crossing the line into pushiness, with the ultimate goal of closing more sales.

Negotiation Skills

A complete dependence on capable leadership is one of few things every organisation has in common. In the absence of talented leadership, the workforce – and by extension the entire business – cannot achieve its full potential. Management and leadership are two very different concepts, though are intrinsically interconnected. For an organisation to perform at its best, a strategic combination of both Negotiation Skills is required. It’s one thing to master the art of effective delegation, instruction and supervision. It’s something else entirely to inspire a workforce to achieve more by setting a strong example. To become a talented manager and an inspiring leader is to enjoy extraordinary career prospects worldwide.

Learning Objectives

This high-quality course has been designed to help ambitious candidates take the most important step in their lifelong career journey. Assuming a leadership position for the first time can be exciting and intimidating in equal measures. Taking charge of a team or business of any size means shouldering responsibility and accountability at a much higher level. This Level 5 Diploma in Negotiation Skills will help candidates deal with the various challenges that accompany entry-level leadership positions in an organisational setting. Upon completion of the course, candidates will benefit from the skills, knowledge and confidence needed to step into a leadership position for the first time.

Negotiation Skills

Over the Negotiation Skills course of ten detailed modules, learners study the qualities and characteristics of the effective leader. The differences between Leadership & Management are also examined, along with an organisation’s reliance on both. The process of developing a high-performance team is also discussed, alongside effective employee motivation strategies, the value of strong interpersonal communication skills and the art of providing constructive feedback.

Key skills, talents and knowledge picked up along the way include:

  • A detailed understanding of the true value of leadership
  • How management and leadership are different yet equally important
  • The relationship between employee motivation and performance
  • Professional-level communication skills
  • The characteristics and qualities of the effective negotiation skills
  • Feedback gathering and effective employee interview skills
  • The difference between delegation and leading by example
  • Techniques for developing a high-performance team
  • The confidence to step into a leadership role

Quality Licence Scheme

This Negotiation Skills course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.

Achievement

CPD

120 CPD hours / points
Accredited by The CPD Standards Office

Course media

Description

Negotiation Skills

We pride ourselves in offering a flexible, accessible alternative to traditional classroom studies. Sign up for this Level 5 Diploma in Negotiation Skills and gain access to the following benefits:

  1. Unbeatable value for money, with all digital textbooks, course materials and general learning resources included in the purchase price.
  2. 24/7 access to our exclusive digital learning platform for total flexibility and convenience.
  3. The backing of our extensive student support team and your own personally-assigned tutor.
  4. No deadlines, time restrictions, final exams or entry-requirements to worry about – the web’s most accessible distance learning programmes.
  5. The chance to enrich your CV and career prospects with an endorsed Level 5 Diploma in Negotiation Skills.

This Negotiation Skills Course Consists of the following units:

Unit 1 - The Characteristics of a Successful Negotiator

This Negotiation Skills unit covers the following key topics:

  • What is Negotiation?
  • Types of Negotiation
  • Positional Bargaining
  • Principled Negotiating

Unit 2 - Preparing For Negotiations

This Negotiation Skills unit covers the following key topics:

  • Managing Your Fear
  • Personal Preparation
  • Identify your WAP.

Unit 3 - The Negotiation Process

This Negotiation Skills unit covers the following key topics:

  • Making the Right Impression
  • Getting Off to a Good Start
  • Exchanging Information
  • The Bargaining Stage

Unit 4 - Developing Persuasion & Influencing Skills

This Negotiation Skills unit covers the following key topics:

  • Steps in the Persuasion Process
  • Giving Credit

Unit 5 - Developing Communication Skills

This Negotiation Skills unit covers the following key topics:

  • Asking Questions
  • Probing
  • Listening Skills
  • Scoring
  • Interpretation

Unit 6 - Developing Active Listening Skills

This Negotiation Skills unit covers the following key topics:

  • The Basics of Active Listening
  • Understanding the Communication Process
  • Plus More

Unit 7 - Understanding Body Language

This Negotiation Skills unit covers the following key topics:

  • Understanding Body Language
  • Understanding Facial Expressions
  • Creating Relationships

Unit 8 - Assertiveness and Self Confidence

This Negotiation Skills unit covers the following key topics:

  • Defining Self-Esteem
  • Origins of Low Self-Esteem
  • Improving Self-Esteem
  • Building Self-Esteem

Unit 9 - Anger Management

This Negotiation Skills unit covers the following key topics:

  • About Anger
  • The Five Dimensions of Anger
  • The Costs of Anger
  • Anger Process

Unit 10 - Stress Management

This Negotiation Skills unit covers the following key topics:

  • Where Are You Now?
  • Defining and Identifying Stress
  • Ways to Look at Your Stress
  • Mental Strategies

Unit 11 - Negotiation Tactics To Closing A Better Deal

This Negotiation Skills unit covers the following key topics:

  • Handling Objections
  • Closing the Sale
  • The Changing Customer
  • What the Customer Wants

Unit 12 - Overcoming Sales Objections

This Negotiation Skills unit covers the following key topics:

  • Building Credibility
  • Critical Communication Skills
  • Observation Skills

Course Benefits:

  • Full Tutor Support in Negotiation Skills course
  • Self paced, no fixed schedules
  • Available to students anywhere in the world
  • 24/7 Access to the LMS ( Learning Management System )
  • Easy to understand quality e-learning study materials

Course Material

All course materials are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.

Our distance learning course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:

  • Online course materials
  • Question papers
  • Additional Supporting Material
  • Useful Links

Course assessment

You will be continually assessed throughout the course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.

Tutor Support

When you enrol on a course with Brentwood Open Learning College you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress.

Who is this course for?

Negotiation Skills

Our flexible distance learning programmes are ideal for candidates committed to their ongoing professional development. This Level 5 Diploma in Negotiation Skills could prove instrumental in taking that crucial step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. For jobseekers interested in entry-level leadership positions, an endorsed Level 5 Diploma could make all the difference. Whatever your current position and objectives, we’re here to help you realise your true potential.

Requirements

Negotiation Skills

There is no particular entry requirement.

Option 1

Negotiation Skills Diploma QLS Level 5 endorsed by Quality Licence Scheme

Certificate Fee: £120 + postal charges

Option 2

Negotiation Skills Diploma issued by BOLC

PDF Certificate - FREE

Hard copy - £25 + postal charges

Option 3

CPD Accredited Certificate

(PDF format)=£30

(Hard copy)=£95 + postal charges

*Postage Charges: National £9, International £15

Career path

Negotiation Skills

This Level 5 Diploma in Negotiation Skills could hold the key to the leadership career of your dreams. Typical job titles in management and leadership including:

  • Team Leader
  • Manager
  • Controller

Questions and answers


No questions or answers found containing ''.


Richard asked:

I am interested in the course. However, its not until 5th June, 2018 that funds could be available. Can a space be reserved for me until then? thanks

Answer:

Dear Richard, We are going to extend the offer until 5th of June, please feel free to purchase this Customer Care Diploma from Reed website. Course access will be given to you within 48 hours after the course purchased. On Customer Care Diploma course completion students can claim endorsed certificate by paying £95 fee. Certificate postal charges will be £9 for UK and £15 for non-UK students.

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.