Relation Management Diploma

Relation Management Diploma (Level 5) – CPD Accredited

The relation Management course is designed by specialists by considering the need of both the job seekers and people already working with established businesses, which covers most of your professional needs in the field of Relation Management and public administration.

The relation Management course will help you to learn from scratch and take you to a higher level of professionalism. As you may know that Public Administration skills are important because possessing good Relation management skills establishes trust and professionalism in the workplace. So, if you are looking to gain various Relation Management and Public Administration then these are your most desired courses.

Are you new to online learning?

Don’t worry. Along with providing most professional courses, UKPDA also provides the most regular tutor support via online mediums and will guide you in every possible way to get the most out of your online course. Further to this, assessments are really challenging, but interesting, will not take much of your time. You will have to read through the provided study material and attempt the Multiple Choice Questions (MCQ’s) afterward.

This Relation Management course comprises various modules and sub-modules based on higher level. You will learn human resource management, stress management, public speaking, social intelligence, negotiation skills, media and public relations, life coaching essentials, interpersonal skills, increasing your happiness, and improving self-awareness.

Course Benefits

The following is included for online study with the UK Professional Development Academy.

1. Courses / Training that best suit to Work Experience, Knowledge and Skills
2. Self-paced Training/Courses to continue working while studying
3. Self-Paced Courses to get free from the deadlines
4. Course materials that include Training Manual, Mock Quizzes, and Case Studies that challenge you to apply your knowledge that can be in PDF, Microsoft Word, Excel, PowerPoint format.
5. Assessment resources accessible through our online learning platform 24/7.
6. A professional one-to-one tutor to provide all-inclusive assistance throughout the course online.

Course / Training Format

After successful enrollment, the learner will get access to the UKPDA Learning Platform, where all the study material / Training Manual will be available. Learning Platform can be accessed 24/7 anywhere, anytime.

Training Manual contains several modules, each having specific knowledge and case study at the end. All the course material will be in the form of texts (images/illustrations), and there are no video or live lectures during the training course.

The Test (MCQ’s) will be based on modules of the Training Manual.

Assessment

After studying through the training manual, Learner will have to attempt the Final Test (online multiple-choice test – 2 attempts), if necessary, may attempt the test third times at no extra cost. Your test will be assessed automatically and straightaway so that you will directly know whether you have been successful or not. The passing score is 75%. You can retake the test in the case of not being successful at the first attempt.

Before attempting your Final Test, you will have the opportunity to test your proficiency with a Mock Test (online multiple-choice test - Unlimited attempts).

All test(s) are online and are taken either through or after the course; these are included in the course price.

Certificate of completion

Digital certificate - £42

Certificate of completion

Hard copy certificate - £65

To achieve a Level 5 Relation Management Diploma learner must have to achieve 10 Modules with 100 Credits to get a CPD Accredited Certificate of Completion.

Modules Outline

Module 1: Human Resource Management

This Relation Management module covers the following key topics:

• Describe the implications of different aspects of Human Resource Management of their daily responsibilities
• Define human resources terms and subject matter
• Recruit, interview, and retain employees more effectively
• Follow up with new employees in a structured manner
• Be an advocate for your employees’ health and safety
• Provide accurate, actionable feedback to employees
• Act appropriately in situations requiring discipline and termination
• Evaluate some of the strengths and opportunities for Human Resources in your own workplace
• Identify three areas for further development within the Human Resources field as part of a personal action plan

Module 2: Stress Management

This Relation Management module covers the following key topics:

• Identify the best approach to a stressful situation (Alter, Avoid, or Accept)
• Understand what lifestyle elements you can change to reduce stress
• Use routines to reduce stress
• Use environmental and physical relaxation techniques
• Better cope with major events
• Use stress to log to identify stressors and create a plan to reduce or eliminate them

Module 3: Public Speaking

This Relation Management module covers the following key topics:

• Identify their audience
• Create a basic outline
• Organize their ideas
• Flesh out their presentation
• Find the right words
• Prepare all the details
• Overcome nervousness
• Deliver a polished, professional speech
• Handle questions and comments effectively

Module 4: Social Intelligence

• Be aware of our own behaviours
• Learn to be empathetic with others
• Know tools for active listening
• Effectively communicate interpersonally
• Recognize various social cues
• Determine appropriate conversation topics
• Know various forms of body language

Module 5: Negotiation Skills

This Relation Management module covers the following key topics:

• Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
• Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
• Lay the groundwork for negotiation
• Identify what information to share and what to keep to yourself
• Understand basic bargaining techniques
• Apply strategies for identifying mutual gain
• Understand how to reach a consensus and set the terms of the agreement
• Deal with personal attacks and other difficult issues
• Use the negotiating process to solve everyday problems
• Negotiate on behalf of someone else

Module 6: Media and Public Relations

This Relation Management module covers the following key topics:

• Network for success
• Manage “Meet and Greet” opportunities
• Dress for success
• Write effectively
• Set goals
• Manage media relations
• Plan issue and crisis communication
• Use social media

Module 7: Life Coaching Essentials

This Relation Management module covers the following key topics:

• Determine the purpose of life coaching
• Define the benefits of life coaching
• Know the tools and techniques for life coaching
• Outline a life coaching session
• Know the different areas of life coaching

Module 8: Interpersonal Skills

This Relation Management module covers the following key topics:

• Understand the difference between hearing and listening
• Know some ways to improve the verbal skills of asking questions and communicating with power.
• Understand what non-verbal communication is and how it can enhance interpersonal relationships.
• Identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.
• Identify ways to create a powerful introduction, remember names, and manage situations when you’ve forgotten someone’s name.
• Understanding how seeing the other side, building bridges, and giving in without giving up can improve skills in influencing other people.
• Understand how facts and emotions can help bring people to your side.

Module 9: Increasing Your Happiness

This Relation Management module covers the following key topics:

• Discuss how to plan ahead to cultivate workplace happiness
• Create a nightly routine and a daily plan
• Relate more effectively to others in the workplace
• Understand how the workplace environment impacts happiness
• Think more positively
• Take action that will create greater workplace happiness

Module 10: Improving Self Awareness

This Relation Management module covers the following key topics:

• Define the self and different aspects of the self
• Learn from introspection
• Understand the nature and value of emotions
• Appreciate themselves
• Appreciate others
• Improve the effectiveness

Duration

The minimum time period to complete this training is 4 Weeks. But it is a self-paced course, and the duration of completion depends on the learner’s pace and ability to give time to study.

Learners will have access to their Training via the Learning Platform for up to 12 months from the date of enrollment. During this period, flexibility will be given to learners completing the course at any time.

Certificate

Upon successfully passing the course Final Test, the Learner must pay for the CPD Accredited Certificate of Completion in PDF format or Hard-copy.

CPD Accredited Certificate of Completion (PDF format) = £42

CPD Accredited Certificate of Completion (Hardcopy) = £65 + postage charges local £9 = £74

CPD Accredited Certificate of Completion (Hardcopy) = £65 + postage charges International £14 = £79

Without any prior knowledge of Relation Management the learners can take this training course and in addition to this, there are no age restrictions. Thus, anyone who is passionate and ambitious about Relation Management can take the course. There are no specific deadlines for admission, and you can enroll anytime on this course.

There are no precise requirements for Relation Management Certificate as no prior knowledge and experience of Relation Management is required.

Students seeking to enroll in this course should meet the following requirements;

• Basic knowledge of English Language & Basic Computer Skills
• Be aged 16 years or above

After completing the course/training, you will be able to grip yourself with specific knowledge and skills with the highest level of confidence to improve yourself and enhance the skills for your career in the relevant employment sector.

Currently there are no Q&As for this course. Be the first to ask a question.