Skip to content

The Reception Workstation Certificate

Be-a.co.uk

Summary

Price
£12 inc VAT
Study method
Online
Duration
1 hour · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
1 CPD hours / points
CPD What's this?
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

Add to basket or enquire

Overview

The most important area of any office, regardless of industry, is the reception area.

A poorly designed space can impact everything from staff productivity to how your customers view your company. Cluttered, disorganised and unwelcoming places can deter your clients from returning, which ultimately affects your bottom line.

CPD

1 CPD hours / points
Accredited by Centre of CPD Excellence

Description

Learning more about why your reception area should be a major focal point for your business, as well as what you can do to make it a better place, can go a long way to attracting and retaining more customers.

This course goes over everything you need to know about setting up a new reception area or revamping your existing one. We begin by talking about the importance of the role your receptionist plays in your workplace.

Next, we talk about every element of your reception area in detail, letting you know why they are so crucial and what can be done to improve each one.

At the conclusion of this course, you should be able to create a high-impact, efficient workstation.

You Will Learn:
  • How a well-designed reception area ensures your customers always have a positive first impression
  • The kind of atmosphere you should try to create throughout your reception area
  • How to promote productivity within your organisation
  • The specific points you need to consider when designing a reception area
  • Why you should focus on hiring a well-trained receptionist
Benefits of Taking This Course
  • Get a step-by-step guide on creating a well-designed reception space
  • Learn how to properly furnish your reception area
  • If you work in office administration, learn how you can use your workspace to improve the overall working environment
  • If you work in management, learn tips and tricks you can use to develop a better reception area
  • If you are an office manager or in HR, understand the personality traits and professional skills you should look for when hiring a receptionist

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Ask a question

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

Leave a review

Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
View all
Similar subjects: Receptionist, Administration
Related searches: Online courses