The Reception Workstation Certification
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Description
The Reception Workstation
The most important area of any office, regardless of industry, is the reception area. A poorly designed space can impact everything from staff productivity to how your customers view your company. Cluttered, disorganised and unwelcoming places can deter your clients from returning, which ultimately affects your bottom line. Learning more about why your reception area should be a major focal point for your business, as well as what you can do to make it a better place, can go a long way to attracting and retaining more customers.
This course goes over everything you need to know about setting up a new reception area or revamping your existing one. We begin by talking about the importance of the role your receptionist plays in your workplace. Next, we talk about every element of your reception area in detail, letting you know why they are so crucial and what can be done to improve each one. At the conclusion of this course, you should be able to create a high-impact, efficient workstation.
You Will Learn:
How a well-designed reception area ensures your customers always have a positive first impression
The kind of atmosphere you should try to create throughout your reception area
How to promote productivity within your organisation
The specific points you need to consider when designing a reception area
Why you should focus on hiring a well-trained receptionist
Benefits of Taking This Course
Get a step-by-step guide on creating a well-designed reception space
Learn how to properly furnish your reception area
If you work in office administration, learn how you can use your workspace to improve the overall working environment
If you work in management, learn tips and tricks you can use to develop a better reception area
If you are an office manager or in HR, understand the personality traits and professional skills you should look for when hiring a receptionist
Who is this course for?
There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
Requirements
The course does not require any pre-knowledge to pursue the course. And it is compatible with any kind of device. You will get the same experience in learning whether you are using Windows, Mac, a smartphone or tablet. You can access the course materials with any kind of connection, from anywhere, without any limitation!
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
