Administration Assistant

• Job Type: Full-time
• Location: Durham
• Salary: Up to £25,500 DOE
• Benefits: Flexible Annual leave, hybrid working, private health insurance and many more!

We are seeking an Administrative Assistant to join the team of a well know financial services in Durham. The ideal candidate will be the first point of contact for our clients, providing exceptional service and support. You will be responsible for a variety of administrative tasks, ensuring the smooth operation of our office environment.

Day to Day of the role:

• Answer and direct incoming calls, take messages, and ensure communication is passed on effectively.
• Welcome clients, providing a professional and friendly first impression.
• Prepare refreshments for visitors, manage catering for meetings, and maintain cleanliness in meeting areas.
• Handle incoming and outgoing post, including scanning, filing, and distribution.
• Assist with kitchen duties and maintain stock levels for office supplies.
• Perform administrative tasks such as producing letters, arranging meetings, and binding documents.
• Manage portal publishing, ensuring all documents are filed correctly and assist with portal queries.
• Handle bank letter requests and client-verified transaction requests.
• Execute large mail merges and produce engagement letters, following up on outstanding items.
• Submit accounts to Companies House and manage document uploads to relevant systems.
• Order stationery and office supplies, monitoring costs and liaising with the Finance department.

• Proven administration experience.
• Exceptional organisational skills and the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• High level of accuracy and attention to detail.
• Initiative to solve problems independently.
• Flexibility and proactivity in a dynamic environment.
• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
• Desirable: Business Administration NVQ L3, business administration apprenticeship, or equivalent experience.
• Beneficial: Experience in an accountancy practice and familiarity with Virtual Cabinet or similar document management systems.

If you are ready to take the next step in your career, apply now!