Aftersales Administrator

AFTERSALES ADMINISTRATOR

We are proud to be to be working with a family run business with over 25 years’ experience in the leisure industry and a reputation for providing excellent customer service.

We are now looking to expand our team with a customer service background to join our Aftersales Department.

We are looking for a forward-thinking, resilient team player who is highly motivated, and able to communicate effectively with both customers, suppliers, and other members of my client’s team.

Duties will include but are not limited to:-

• 1st point of contact for customer contacting 'aftersales’
• Maintaining the workshop diary
• Booking in vehicles for aftercare work
• Working with manufacturers on warranty claims
• Preparing estimates
• Creating invoices
• Liasing with workshop technicians plus both the sales and parts departments

Skills Required:-

• Excellent IT skills required - Working knowledge of Excel a must!
• Attention to detail and accuracy are essential
• Mechanical background would be an advantage (bodyshop estimator, etc)
• Strong communication skills, both written and verbal
• Ability to prioritise and organise the workload
• Ability to maintain confidentiality and exercise discretion in handling sensitive customer information
• You must be able to work unsupervised whilst working within the team

Remuneration:-

• Immediate Start Available Permanent - Full-Time Role
• Salary £26,000- £28,000 based on qualifications and experience
• 1 in 3 Saturdays (time back in lieu through the week)
• Company Pension Scheme
• Corporate clothing supplied Free on-site parking

To Apply:-

Apply with your CV below.

Please note that Mpeople are acting as an employment business on behalf of our client and act in accordance of REC guidelines. We have been instructed that our client are unable to offer sponsorship for Visas, so Right to Work in the UK must be proven at application process otherwise you will not be successful in gaining an interview. If you do not hear back in 7 days, please assume you have been unsuccessful.