Asset Management Coordiantor

We're a local housing association that's passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don't stop there. We offer a wide range of support and services to help our customers and their communities to thrive. We want to be an organisation that cares about our customers and communities and is determined to make a difference. We'll be bold and open-minded in our pursuit of solutions to help people transform their lives.

What you'll be doing

We are looking for an Asset Management Coordinator to Support the Programme Manager in executing the Asset Management Strategy by coordinating team activities in stock condition assessments, programs, and building surveying. Strengthen the team's connection with customers, ensuring smooth communication channels for addressing program-related issues. Foster a culture of accountability within the team, promoting prompt issue ownership and resolution.

• Develop work procedures to support the Programme manager to lead the team effectively.
• Create documents and maintain an overall operational plan for the team.
• Lead third-party contractor meetings to ensure alignment of reported data with program information as provided to the stock investment manager.
• Resolve administrative queries within the team's scope and manage overall team schedule, escalating issues to the Programme Manager when necessary.
• Validate and analyse data captured from surveys, liaising with Surveyors to ensure data is consistent and accurate.

Requirements

What we're looking for

• Strong planning and organizational skills for coordinating processes and teams effectively.
• Experience in collating information from diverse sources and organizations and analysing data for reporting.
• Proficient in various IT systems, including Microsoft Office, ensuring high accuracy.
• Excellent communication skills, adept at both phone and face-to-face interactions.
• Demonstrated capacity to manage diverse workloads independently, delivering excellent and timely service while resolving issues innovatively.

Committed to equality of opportunity, we welcome applications from all sections of the community. Applications for job share and part-time working will be considered on a business needs basis.

Wellbeing is a priority for us, and we aim to help our employees achieve a successful work/life balance and have adopted an agile working style. We host a range of learning activities to develop our people, support their career aspirations and professional qualifications. We encourage employee participation on all levels and we're always open to new ideas or ways of working.

Benefits

• The salary for this post will be £30,975 Per Annum
• Learning and development opportunities
• Healthcare cash plan
• Robust employee reward and recognition programme
• Free and confidential Employee Assistance Programme
• CHParticipate volunteering programme
• Competitive pension scheme
• 25 days annual leave per annum, plus bank holidays and 3 extra days between Christmas and New Year.
• 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at CHP.

We value our people and listen to feedback to ensure we are a great place to work and are able to attract and develop the careers of the best talent in the market.