Business Development Manager

Business Development Manager

William Martin

Location: London - Remote but will involve significant travel to meet with clients and colleagues.

Salary: £40k per annum plus commission

Permanent, Full time

About Us

William Martin, part of the wider Marlowe SRC division, are at the forefront of revolutionising health and safety compliance solutions. With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes.

Our dedicated team of professionals merges deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards.

Join us in crafting a future where compliance is more than just a necessity; it's the bedrock of sustainable and flourishing businesses. William Martin Compliance is not just your safety partner but also your pathway to success.

About the role:

Reporting to our Head of Business Development, you will be responsible for generating new consultancy and software sales and providing commercial support to new clients through the initial phase of mobilising services as necessary.

With regards to consultancy sales, these will specifically relate to health and safety, fire safety, legionella, and asbestos services as well as the provision of related training courses.

With regards to software sales, these will predominately relate to our health and safety compliance platform, Meridian, but will also involve promoting our other divisional software products, namely, Prosure 360, Elogs CAFM and Barbour.

The focus of your new business activity will be in the property management sector, where William Martin has strong traction and demonstratable success, but will also include other sectors in which companies manage portfolios of properties. Therefore, a good understanding of property management / facilities management would be advantageous.

The role is defined as 'home-based' but will involve significant travel to meet with clients and colleagues.

The Business Development Manager will be at the forefront of generating new sales revenues and excellent communication skills and a 'can-do' attitude will be key to your success.  Mental agility and a pro-active approach to identifying client needs will be required, therefore, a comprehensive understanding of our products and services will be essential.

Key Duties:

• Building excellent relationship with clients based on trust, being proactive and being responsive.
• Being fully conversant with the legislation which underpins all William Martin consultancy services.
• Being fully acquainted with the Meridian compliance management platform.
• Developing a clear understanding of our other divisional software products, namely, Prosure360, Elogs CAFM and Barbour.
• Working alongside the marketing department to ensure self-generated initiatives are aligned with our current sales strategy.
• Increasing the value of current clients through upselling services while attracting new ones.
• Researching sectors / organisations to find new opportunities and increasing sales through well documented and considered planning.
• Developing well-structured and clear quotes and proposals which accurately reflect client requirements / needs.
• Assisting with the mobilisation of new client contracts as necessary.
• Reporting all activities / opportunities using William Martin's Salesforce platform.
• Attending client / internal (team and company) meetings / briefings.
• Attending training as necessary for the role.
• Promptly responding to email enquiries accurately and professionally in accordance with William Martin's KPIs.
• Working in accordance with the company ISO policies and procedures (relating to quality management, health and safety management, and environmental management), and raising suggestions for improvement where possible.
• Undertaking additional tasks and responsibilities as may be reasonably required.

What you will need:

Essential Skills

• Proven experience (min 5 years) in a business development role within a similar health and safety consultancy (both in terms of selling consultancy services and software).
• Knowledge and experience of the built environment, property management and facilities management sectors.
• Experience of Microsoft Office and other collaborative working systems, specifically Excel, PowerPoint and Word. 
• Excellent communication and engagement skills, both verbal and written. Ability to effectively interact with stakeholders at all levels, including senior executives, technical teams, and business users.
• Ability to understand and translate technical information into business benefits.
• Self-motivated with a result orientated mindset and with the ability to work with minimal supervision.
• Customer focused.

Desired Skills

• Experience of related business to business operational processes.
• Knowledge and experience of the Built Environment, Property Management and Facilities Management Sectors.

Personal Attributes

• Strong technical, commercial, organisation and operational skills with attention to detail.
• Honest, trustworthy, and able to work with integrity.
• Entrepreneurial mindset, with the ability to take an idea and turn it into reality.
• Ability to make informed decisions under pressure and navigate complex situations.
• Ability to adapt thrive in a fast-paced and dynamic environment. Willingness to embrace change and navigate through ambiguity.

Why join us?

People are at the heart of everything we do. By putting people first