Job Title: Business Support Officer
Pay: £17 per hour
Location: Enfield Council
Department: Waste & Street Cleansing Services
Reports to: Head of Waste & Street Cleansing Service
Contract Type: 30/4/2025 - 29/7/2025
Hours: [36 hours]
Are you passionate about delivering high-quality services and driving continuous improvement? Do you thrive in a fast-paced environment where no two days are the same? If so, we'd love to hear from you!
We are currently looking for a Performance & Business Support Officer to join our Waste & Street Cleansing Services team. In this vital role, you'll support the operational and strategic functions of the service, ensuring our teams run efficiently, our performance is continually improving, and that we consistently deliver excellent service to the public.
Key Responsibilities:-
Provide technical and administrative support across Waste & Street Scene Services
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Monitor service performance and customer behaviour, offering analysis and insight for improvements
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Assist with staff record-keeping, daily allocations, agency placement tracking and leave requests
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Support the management team with route reviews, operational planning, and service analysis
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Maintain and update ICT systems with live data and help implement new digital tools
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Manage stock control and ordering for service needs (e.g. PPE), ensuring budget compliance
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Track and manage incidents and accidents, producing reports on trends and safety issues
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Cover for Operational Support Officers as needed and support educational outreach initiatives
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Deliver a flexible, customer-focused service - including the possibility of weekend or off-site work
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Strong organisational and administrative skills
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Confident user of ICT systems and data analysis tools
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A proactive approach to continuous improvement and service delivery
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Ability to work collaboratively across teams and departments
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Knowledge or experience in local government, environmental services, or waste management is desirable
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£17 per hour pay
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Be part of a team making a real impact in the community
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Opportunities for learning, development, and progression
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A dynamic, supportive and inclusive working environment