Call Centre Advisor

No experience required. A great opportunity within financial services and Insurance, to join a fast paced and ever growing company in the Worthing area. This Customer Service role will be based in a small call centre and consists of a high volume of inbound calls from customers, arranging travel insurance cover for new and existing customers, helping them with post purchase queries and amendments. Excellent Customer Service skills, such as a great telephone manner and a willingness to work in a high volume call centre role is all that’s required.

Job duties:

• Answering customer medical queries around holiday insurance
• Converting enquiries and existing quotes into sales
• Sending documents when requested via post or email
• Updating customers with any changes in the company guidelines
• Other ad-hoc duties

Skills & experience required:

• Excellent written and verbal communication
• Ideally previous call centre experience (not essential as training will be given)
• Previous Customer Service experience from any background such as retail & hospitality

Company benefits:

• Casual workwear
• Flexible working hours
• 22 days holiday
• On the job training

You’ll be working Monday to Friday, 9am to 6pm (on a full time basis) and every other Saturday 9am to 2pm. This is a fully office based role. The salary is £22,308 per annum.

Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.