Client Support Specialist

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As a Client Support Specialist, your main role will be to provide top-notch client service while ensuring streamlined operations within the department. This role requires a proactive team leader who can manage various client accounts, ensuring all client needs are met in a timely and efficient manner.

Client Details

Our client is a reputable entity within the insurance industry. Located in Brighton, they pride themselves on providing exceptional solutions to a wide range of clients. With a firm commitment to integrity and excellence, they strive to exceed industry standards and client expectations.

Description

  • Providing exceptional client service.
  • Managing multiple client accounts in the industry.
  • Coordinating with other team members to ensure efficient operations.
  • Addressing client queries and concerns promptly and professionally.
  • Ensuring all client needs are met effectively.
  • Implementing strategies to enhance client satisfaction.
  • Monitoring and reporting on the performance of client accounts.
  • Staying abreast with industry trends and regulations.

Profile

A successful Client Support Specialist should have:

  • A solid understanding of the insurance industry.
  • Proven experience in client service and account management.
  • Outstanding communication and interpersonal skills.
  • Strong problem-solving abilities.
  • Ability to work effectively as a team leader.
  • High level of professionalism and ethical standards.
  • Proficiency in relevant software applications.

Job Offer

  • A competitive salary package in the range of £25,200 - £30,000 per annum.
  • A supportive and collaborative work environment.
  • Opportunities for professional growth and development.
  • Being part of a reputable company in the insurance industry.

If you are a dedicated professional seeking to make a significant impact, apply today for the Client Support Specialist role based in Brighton.

Required skills

  • 3 years Customer Service Experience

Reference: 52611317

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