Customer Coordinator

Customer Coordinator

Colchester

Full-time, permanent

Interviewing now!

Are you an enthusiastic and organised individual with exceptional communication skills?

Our client, a forward-thinking organisation, is seeking a Customer Coordinator to join their dynamic team in Colchester. As the primary point of contact for incoming calls, you'll play a crucial role in providing outstanding customer support and ensuring efficient order processing.

Responsibilities:

• First point of contact for all customer enquires.
• Supporting and working closely with the Sales rep's with lead generation.
• Efficiently process sales orders and manage customer inquiries via email and telephone, ensuring prompt feedback within 24 hours.
• Be responsible for compiling and distributing weekly open order reports for key customers, ensuring accurate and up-to-date information.
• Monitor and manage daily shipments, ensuring timely delivery and resolving any issues that may arise.
• Prepare and type quotations for internal office staff and external sales, providing accurate and timely information.
• Process sample requests using CRM & SAP systems, ensuring efficient and effective handling.
• Compile and issue open quotations overview on a weekly basis, ensuring sales opportunities are effectively tracked.
• Our client is proud to offer a positive and collaborative working environment, where your skills and contributions will be valued.

Join the dynamic team and enjoy diverse opportunities for professional growth and development.

With 25 days of annual leave, ample free parking, and a small team to work closely with, this is an excellent opportunity to take your career to the next level.

Get in touch now!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.