Customer Service Advisor - Altrincham

Customer Service Advisor - Part Time

Location: Altrincham, Manchester

Hours: 16-24 hours including mornings, evenings and weekends.

Salary: £11.50ph + commission + annual bonuses

My Client is looking for a great Customer Service Advisor for their multi award-winning concept in Altrincham and within their centres nationwide.

They believe you should look forward to coming to work, then have a professional, active and healthy environment when you get there. A successful Customer Service Advisor should be passionate about bringing high-quality massage to as many local customers as possible, and transforming it from the occasional or a treat to a routine and vital part of a better and balanced life for customers.

My Client is offering :

• Flexible work schedules over 7 days
• The ability to earn a good, reliable salary and monthly commission (£200-£300+), with unlimited upwards earning depending on success
• Monthly Team Bonus plan
• A great team environment
• The chance to be part of an exciting new concept developing in the UK
• A fully certified Company Training programme (2 days) for all therapists and continual development beyond this
• Professional and personal career opportunities, within exciting new brand
• One free massage per month

Position requirements:

• Selling memberships through face to face discussion and on follow up sales calls
• Create excellent experience for members / guests through friendly and helpful attitude
• Responsible for scheduling appointments over the phone, on email, and in person
• Providing clients with the best massage service advice to fit their needs
• Promoting our internal upgrades of hot stones, scalp massage, aromatherapy or 'fantastic foot treatment
• Create excellent experience for members/guests through friendly and helpful attitude
• Occasionally being part of promotional activity, both onsite and offsite locally
• Must be able to work a minimum of 20 hours per week
• Must be customer service oriented and able to communicate effectively with customers, colleagues and management
• Must be eligible to work in the UK and fluent in English, spoken and written