Customer Service Advisor

Rewards and Benefits on Offer

• Immediate start date
• Permanent role
• Onsite parking available
• Superb company culture
• Varied and interesting role
• Friendly working team environment

MTrec’s Client Opportunity

Our client is an established and successful company based in Longbenton. They are currently looking for a Customer Service Administrator to join their team on a permanent basis. If you are interested and meet the person specification of the job role, please apply below.

The job you will be Doing

• Arranging appointments for clients
• Managing pipeline/workflow allocated by the management team
• General correspondence and administration duties
• Making outbound calls to clients
• Answering inbound calls, ensuring all calls are dealt with professionally
• Assist in the training of new staff
• Providing an efficient, friendly and professional service to all customers, clients and colleagues
• Assisting with any postal duties
• Undertaking any training

About You

• Previous customer service experience
• Organised and able to work on own initiative
• Friendly and works well within a team
• Good communication skills
• Positive can do attitude
• Flexible approach to work and workload
• Open and honest approach at all times
• Team player
• Supportive