Customer Service Team Leader
Customer Service Team Leader
Up to £31,000
Southall
We are on the lookout for a Customer Service Team Leader to join one of our lovely clients who are based in Southall!
We are looking for someone who has experience supervising a customer service team, along with excellent communication and organisation skills and who enjoys working in a busy working environment!
Do you have experience supervising a customer service team? Do you have excellent communication skills? Do you have customer service experience?
If this sounds like you…
APPLY TODAY!!
Customer Service Team Leader Duties:
- Carry out one to ones and appraisal reviews
- Creating development plans for employees
- Produce performance reports
- Manage rotas and annual leave requests
- Conduct investigations and disciplinaries when needed
- Handle customer escalations and complaints
Customer Service Team Leader Benefits:
- Parking
- Bonus
- Pension
Reference: 52641961
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