Housing Benefits Officer
Posted 8 May by
Pertemps Harrow
Easy Apply
- Work with HITS, CAFT, Access Harrow, Revenues, Finance, Adults and Housing and External Partners including the Department of Work and Pensions and where appropriate the Business Transformation Partner to ensure delivery and performance targets are met.
- Assist in implementing changes in processes as required by DWP business technical issues [eg.Government Connects/SHBE]
- Maintain up to date Knowledge of regulations and guidance in particular:
- Housing Benefit (General) Regulations 1987
- Council Tax Benefit (General) Regulations 1992
- The Social Security and Child Support (Decisions and Appeals) Regulations 2001
- Rent Officers (Housing Benefit Functions) Order 1997
- The H B and C T B (State Pension Credit) Regulations 2003,
- National Assistance (Assessment of Resources) Regulations 1992
- Responsibility for undertaking full assessments to entitlement/contribution for the more complex cases including the carrying out of home visits where necessary. This requires the post holder to evaluate and be responsible for any review to the entitlement /contribution for the more complex cases as highlighted below:
- Housing Benefit, Council Tax Benefit including more complex calculations in respect of self- employed, students etc
- Housing Benefit, Council Tax Benefit the Claims relating to Registered Social Landlords , Housing Tenants and Council Tax Benefit
- Fairer Charging/ Supporting People, Respite Care and Residential Care
- Other assessments such as concessionary fares using relevant Regulations
- "All in accordance with Best Practice, Statutory Requirements, Verification Framework and SAFE scheme and maximising the use of technology to improve the experience of the customer
- You will need to work on your own initiative in a highly pressurised environment with ever changing and conflicting priorities
- Good understanding of the current and future technological developments and their potential application within and for the
- In depth knowledge of the Housing and Council Tax Benefits legislation
- Ability to gain knowledge of Social Security and Child Support Regulations, CRAG and Pension Regulations etc
- A minimum of 3 years experience of working in a Housing Benefits office
Reference: 52610335
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